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16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Susan and her team were outstanding throughout the entire process!
Business response:
Jason, you were an amazing borrower. You made my job and Amanda's job easy. Thank you for your kind words. Enjoy your new home! ~Susan
Verified by Mutual of Omaha Mortgage
Jesse was very knowledgeable about the entire loan process. He tried his best to obtain the most money for me and pay off my credit card debt. Although we had some unusual events occur during this process, Jesse was always available to answer my questions and solve the issues that did occur. On the personal side, he was very warm, compassionate and a total pleasure to get me through this process. I know that I can reach out to him when needed and he will be able to address my questions and concerns. He has a great personalit... read more
Verified by Mutual of Omaha Mortgage
All completely on line. Fairly easy process.
Verified by Mutual of Omaha Mortgage
Tom was always available and very informative with me and willing to find ways to get the needed documents he needed from me sent.
Business response:
I'm delighted to know that I could provide the information you needed and that my availability was helpful to you. It’s great to hear that we were able to work together efficiently on getting the necessary documents sorted. Thank you for sharing your positive experience, Colleen!
Verified by Mutual of Omaha Mortgage
Shannon kept me up to speed with any needed documents, status updates and information on my loan process. He was available whenever I had a question. Great to work with.
Verified by Mutual of Omaha Mortgage
William was very helpful
Business response:
Thank you, Eileen, for sharing your feedback. I'm glad to hear that I was able to assist you effectively. If there's anything more you need or any questions that come up, please feel free to reach out. Your experience is important to me, and I'm here to help whenever needed.
Verified by Mutual of Omaha Mortgage
The overall expierence is very stressful and I was clearly guided through the process. Whenever I had questions and needed clarity I was provide that. I was not waiting for responses but the team was proactive. Shelley was realistic and listened but also was able to shift based on what needed to get done to get to the closing date.
Business response:
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Verified by Mutual of Omaha Mortgage
Ms. Thom did an excellent job of explaining the loan process and responded quickly to my questions.
Business response:
Valerie, thank you so much for your positive feedback and 5-star review. I'm really glad to hear that my explanations of the loan process were clear and that I could respond quickly to your questions. Ensuring confidence and clarity in each step is something I strive for in my work. I'm here if you need anything. ~Susan
Verified by Mutual of Omaha Mortgage
It was clear and my questions were answered There were moments of frustration only because what I wanted did not meet what I could get overall service and respect was top notch
Business response:
Belma, thank you for sharing your experience. I understand how it can be frustrating when expectations don't align perfectly with outcomes. I'm glad to hear that I could provide clarity and answer your questions along the way. Your appreciation for the service and respect means a lot to me. If there's anything else you'd like to discuss or any further assistance you need, please don't hesitate to reach out.
Mutual of Omaha Mortgage has a 4.9 star rating with 5,136 reviews.
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.