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Mutual of Omaha Mortgage
- Mortgage Lenders
- Chesterfield, MO
About this business
Location details
16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Susan was accessible and always willing to answer all my questions. Big help for to navigating the mortgage process after many years.
Business response:
Landon, thank you for taking the time to share your experience. I'm pleased that I could be accessible and provide the assistance you needed throughout the mortgage process. Navigating this can be challenging, especially after some time, and I'm glad to have been able to help you through the mortgage process. I'm here if you need anything. ~Susan
Verified by Mutual of Omaha Mortgage
Communication
Business response:
I appreciate you highlighting communication as part of your experience. Ensuring clear and consistent interactions is important to me. If there's anything specific you'd like to discuss or if you have further feedback, please feel free to reach out. Thank you!
Verified by Mutual of Omaha Mortgage
Susan was very responsive and answered every question we had fast, thorough, and clearly! We had a tight closing and she helped to meet that deadline.
Business response:
Kristen, thank you for your kind words. I'm really pleased to know that I could provide fast and thorough responses to your questions, especially with the tight closing deadline. It's important to me to ensure things go smoothly and efficiently for clients like you. If there's anything else you need or any further questions you might have, please don't hesitate to reach out. I'm here to assist! ~Susan
Verified by Mutual of Omaha Mortgage
Thanks for all of your support, I'd like to have a conversation about when we can get the interest rate lowered.
Business response:
I'm grateful for your support and happy to assist further. If you'd like to discuss options for lowering your interest rate, please feel free to reach out to me directly. We'll explore what's possible together. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Lawrence did a great job of answering my questions and was helpful making sure all the needed data was correct and properly received. I would happily work Lawrence again.
Business response:
It’s wonderful to know that I could assist you with your questions and ensure everything was accurate. I truly appreciate the kind words and am glad the process went smoothly for you. I look forward to the possibility of working together again in the future. Thank you for placing your trust in Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Susan is amazing! Made the process so easy. Extremely responsiv! 100% would use again.
Business response:
Michelle, thank you so much for your kind words and 5-star review. I'm thrilled to hear that you found the process easy and that my responsiveness was up to your expectations. Knowing that you'd choose to work with me again is incredibly rewarding. If there are any other ways I can assist you, feel free to reach out anytime. I’m always here to help! ~Susan
Verified by Mutual of Omaha Mortgage
Bery personable attitude
Business response:
Russell, thank you for taking the time to share your feedback. I'm glad to hear that you felt a personable connection during your experience working with me. Building meaningful relationships is important to me, and I'm pleased it came across. If there's anything else I can assist you with, please let me know.
Verified by Mutual of Omaha Mortgage
first time home buyer that had to get financing. got a little frustrated a couple of times because didnt completely understand why i was having to submit all the documentation. but Mitch was patient and very helpful to make sure things went smoothly and stayed on track.
Business response:
I understand that navigating the documentation process can be challenging, especially as a first-time homebuyer. I'm glad I could assist in keeping things on track and appreciate your patience. Thank you for allowing me to support you through this experience at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Jesse was available anytime day or night. He went above and beyond to help me and my family!
Business response:
I'm truly glad I could be there for you and your family whenever you needed assistance, Franky. Going above and beyond for my clients is something I strive for, so it's heartening to know that it made a difference in your experience. If you ever require further help or have more questions, please feel free to get in touch. Thank you for your thoughtful review!
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 5,136 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.