Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

FinanceMortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9969 reviews

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Richard G.

5 years ago

Chad is a professional. Goes above and beyond to explain things. Of utmost importance is Chad's ability to communicate, and to be available for all calls or emails and responds in a quick manner.

Brett L.

5 years ago

The experience was pleasant and easy. Everything was explained to me and the options were laid out perfectly. Would recommend to anyone.

Thomas S.

5 years ago

Dealing with Chad was a very positive experience. His professionalism was only surpassed by his great customer service skills. He overcame my objections and made me feel very comfortable with your organization. I am confident we will be doing business again.

Jacob D.

5 years ago

Mr. Larkowski was extremely knowledgeable and helpful throughout the whole process! I highly recommend refinancing through Mutual of Omaha and Mr. Larkowski!

Willie N.

5 years ago

Chad was very great to work with.

Anonymous

6 years ago

I worked with Scott recently to purchase my new home. His rates and fees were extremely good compared to others. He was recommended to me by my real estate agent and I’m glad as it saved me a lot of money! Please do check out multiple lenders when buying a home, or just go to Scott!Scott communicated through the whole process and never let me down when I had a question. I am very happy and will always refer my friends and family to him!

Brian L.

a year ago

Provide accurate information when there is a issue. Do not throw a generic statement, without doing the research on your end.

Sheri J F.

a year ago

Took longer than expected constantly needed to provide more paperwork

Business response:

Thank you for your feedback, Sheri. I apologize for any delays and the additional paperwork requests during the process. Your patience is appreciated, and I am committed to ensuring a smoother experience in the future. If you have any further questions or concerns, please don't hesitate to reach out.

Shaun D A.

a year ago

Telling me on a monday you locked my interest rate in the day before , on a Sunday? 2 weeks after you told me my payment amount and now its 1% higher and I'm into the process 30 days now. Then I see reviews saying the same thing happened to them! That's shady business tactics . Then I was told the loan amount would be in my checking the day after closing . How does someone who does this for a living forget there is a 3 days hold on the funds ? I would totally understand if it was your first time but it wasn't his and it li... read more

Business response:

I understand your frustration, Shaun. It's concerning to hear about the issues you've experienced with your rate lock and the delay in receiving your loan amount from Mutual of Omaha Mortgage. Clearly, this isn't the level of service that we aim to provide. We deeply apologize for any confusion or inconvenience you've experienced. We'll be reviewing your feedback with Dylan Deere and our team to ensure we prevent such situations in the future. We appreciate you bringing this to our attention.