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My Pet Hub Balaclava

4.7

About this business

After hours emergency available 24/7 - call (07) 4054 2166. Established over 30 years ago, the team at My Pet Hub Balaclava is committed to providing the highest level of professional service and care for your pet. Our highly qualified and experienced Vets Dr Max Fargher and Dr Akihiro Matsui bring a combined veterinary experience of over 40 years. Our team has experience and interests in internal medicine, animal behaviour, orthopaedic, soft tissue and laparoscopic surgeries, and more. We also offer puppy pre-school, doggy... read more

Location details

378 Mulgrave Road, Westcourt, QLD, 4870, Australia

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 3:00 p.m.
4.7256 reviews
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Karen McFarlen's profile image
Karen McFarlen 
recommend  Recommended
6 years ago

Excellent treatment and care for our boy, Mio 

Trish Ansell's profile image
Trish Ansell 
recommend  Recommended
6 years ago

Amazing surgeons, nurses and staff, thank you for the fabulous aftercare, caring staff and genuine service. we are so impressed, you have yourselves a new client. 

Courtney Gardiner's profile image
Courtney Gardiner 
3 years ago

My recent experience with Balaclava has been nothing but horrible! I took my 5month puppy in after he was bitten by another dog, I understand it was a weekend and they have their own appointments. I called them before taking him in they said they'll fit him in that day. I called multiple time's that day as I don't live in Cairns and had to travel. I decided to go and pick him up at 3pm, the vet talked me out of taking him and that he'll be better staying there the night while he is in an uncomfortable position. They called m... read more

Jade Simpson's profile image
Jade Simpson 
4 years ago

Dr Aki is an amazing vet but I DO NOT RECOMMEND ever using their groomer. If you have a fluffy full Pomeranian you would understand. My 6 and a half month pom was.. still growing his adult coat and I took him their for a trim.. a trim and tidy up! She took my whole puppies coat away and has chopped into it unevenly. Apparently this is what she calls a trim. I am absolutely mortified she would cut a Pomeranian this way especially at a young age! Research should be done on all breeds as a groomer. She has left me in tears and ... read more

Paul Galea's profile image
Paul Galea 
4 years ago

The vet Max is dismissive and doesn't listen. Give him a miss if you want to be able to have a discussion with your vet about your pet's history and ongoing care. 

Fiona Tremayne's profile image
Fiona Tremayne 
recommend  Recommended
4 years ago

Great team, friendly, helpful, knowledgeable, great job guys! 

Tanyia Ansen's profile image
Tanyia Ansen 
recommend  Recommended
4 years ago

These guys and gals went above and beyond. My experience with Balaclava Vets was 10/10 on every level. Highly recommended 🐾 

Adele Merdjanic's profile image
Adele Merdjanic 
recommend  Recommended
4 years ago

We have so much appreciation and gratitude for vet Dr Jason Pollard and vet nurse Courtney, for their respectful, caring and professional handling of our 12 year old dog in his end of life two days ago when his condition deteriorated suddenly. When our hearts heal and we can have another dog again one day we will be going no where else other than Balaclava vets. Thank you so much for your care of our Zephy. 

Frequently asked questions about My Pet Hub Balaclava

How is My Pet Hub Balaclava rated?

My Pet Hub Balaclava has a 4.7 star rating with 256 reviews. 

When is My Pet Hub Balaclava open?

My Pet Hub Balaclava is open now. It will close at 6:00 p.m.