This profile has been claimed by the business owner or representative.
235105 Wrangler Dr, #21, Rocky View, AB, T1X 0K3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Irrigation system front yard We found NAIAD irrigation to be extremely professional, in all aspects regarding their field of expertise. I was shown all the products and given a comprehensive and detailed explanation on how everthing worked, and what may or may not be right for my project. When the crew arrived to fit the system, they installed it very quickly and competently. we are very satisfied with the end result, and would recommend using NAIAD without any hesitation.
Business response:
Thanks for taking the time to write a review for our company. Have a great summer. Naiad Irrigation Systems Staff!
Irrigation Maintenance & Snow Removal Myles has been doing fall blowouts and repairs at my parents house since his first year in business, they have had zero issues. For the past ten years he has been doing blowouts at my own home, and every spring there isn't a repair to be made (Myles takes the time to get all the water out of the system, thus nothing there that can freeze up causing damage). This past winter I needed to engage Naiad to do a short term snow removal contract and again no issues; were there when they said th... read more
Business response:
Hi Kevin, I am glad that you were happy with our services. Your continued patronage is greatly appreciated! Regards, Myles Naiad Irrigation System Ltd 21, 235105 Wrangler Drive Rocky View, AB T1X 0K3 www.naiadirrigation.ca
irrigation system Naiad installed an irrigantion system for my office in a converted house in the west downtown during a period of constant rainfall in the late summer-fall of 2010. After the install it became apparent that the City of Calgary water lines had been installed in 1911 and that the volume of water deliverable was much lower than the pressure indicated. Naiad came back, re-installed the sprinkler heads to make the system work as well as possible, refused payment for the job because they had not initially noted th... read more
Business response:
Hi Dave, First off, thanks for insisting to pay, secondly thank you for taking the time to write this review. Installing your sprinkler system was a great learning experience and we had a great time trouble shooting your water service issue. It is too bad we had to learn the hard way with your irrigation system. Have great day and thanks again for taking the time to write the review!! Myles Sidorak Naiad Irrigation Systems Ltd 21, 235105 Wrangler Drive Rocky View (Calgary), AB T1X 0K3 403-618-DROP (3767)
underground irrigation system These guys work very hard installing these systems and they do a really good job to ensure the system is working the way it should. They also come back to do a follow up to be sure that we're happy with the system and to see if everything is working smoothly. The watering is on timers so that your lawn, plants, etc can be watered whenever you like. It's so great when you're away on vacation to know that your lawn is being watered and you don't have to have anyone looking after it for you. I woul... read more
Business response:
Hi Lorie, Thanks for taking the time to right your comments and I am pleased that you were happy with our service and the underground irrigation system that was installed by Naiad Irrigation Systems Ltd, Calgary. Myles
Underground Sprinkler System NAIAD has installed irrigation systems both in my last home and my current one. They designed the system for me, and made recommendations which allowed me to save water, which is important to me, and money, which is really important to me! In addition, they have been performing fall blowouts for us for several years. Myles and his team are trustworthy, cost effective and punctual. Definitely knowledgeable service professionals. Thanks for a trouble free system!
Business response:
Thanks for taking the time to write this review Sean and I am glad that you were pleased with the installation of your underground irrigation system. Do take care and have a great year, Myles Sidorak Naiad Irrigation Systems Ltd 21, 235105 Wrangler Drive Rocky View (Calgary), AB T1X 0K3 403-618-DROP (3767)
Irrigation system installationand maintenance for commercial and residential landscapes Bought our sprinkler system from Niad last year. They supplied and installed all components with efficient service and professional installation people. Fair pricing, and gave us lots of options to save us money, but still achieve a system that suited our needs. Dedicated service individuals were available to answer all questions about systems operations after the initial install.
Business response:
Thank you so much Danielle. I had no idea you had wrote this until recently. Say hi to Kris for me! Myles
Fall Sprinkler Blow Down The only thing preventing me from awarding a higher rating is the cost of the service. The person was at our home a total of 21 minutes. I realize the travel is built into the cost, but the person that was here said, when I asked, that his next stop was about a 7 minute drive from our home. Ker-ching, ker-ching.
Business response:
Hello Kumakayla, I am very sorry to hear that you were upset regarding our fall winterization pricing and thank you for your feedback. I would like to discuss this matter further with you directly when you have a moment. If you could kindly call our office at (403) 618-3767 and ask for Jeff Soch the General Manger, or contact me directly via email at jsoch@naiadirrigation.ca I would love to dive deeper into this with you.
Snow removal The good and the bad. The bad, on a major snow event it took well over 24 hrs for the snow to be removed. We have had this service for over 5 years and apparently we are one of the last homes to be served on their list. So paying close to 300 a month for snow removal, which some months result in no service (that’s ok, that’s the deal), but when it does snow I expect the snow to be shoveled. As I was out shoveling my driveway because hubby had to get to work and was stuck, this was in the morning at 8 am. I conti... read more
Business response:
Hello Sue, We are sorry that the level of service was not to your expectation. We are constantly working on improving our services, and it is events like this that test our limits and allow us to identify areas in which we can improve. We have reviewed this incident and have implemented new procedures to improve snow clearing times during heavy snowfalls. Thank you for your feedback.
Winterization After a number of years as a Naiad customer for irrigation services I found myself with my lawn aeration scheduled after my sprinkler winterization. I asked the week prior to my winterization if Naiad could simply mark my sprinkler heads during the winterization. They refused claiming they did not have the time nor the flags for marking during the winterization. This ended up being very inconvenient for me as I was out of town at the time. I was left quite disappointed with Naiad's service given that their webs... read more
Business response:
Good Afternoon Kevin, Thanks so much for your feedback. As are hard as it is to hear this, we really do appreciate hearing about instances like this, from a customers point of view. We will adapt our policies moving forward to accommodate these types of requests because we really do no want to inconvenience our customers. Lastly, we will reach out to you to see what we can do to make it up to you. Thanks again for taking the time to write this review Kevin
Naiad Irrigation Systems Ltd has a 4.9 star rating with 1,104 reviews.
Naiad Irrigation Systems Ltd is closed now. It will open tomorrow at 8:00 a.m.