National Auto Warehouse's cover image

This profile has been claimed by the business owner or representative.

National Auto Warehouse

4.5

About this business

Location details

11060 Terrapin Station Lane, Knoxville, TN, 37932, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.5395 reviews
Select a rating
Customer's profile image
Customer 
11 years ago

It was a 4 hour drive total, and I was well pleased with the car, and their courtesy. I would recommend them to anyone looking for a good used car and for a good deal. 

Chris's profile image
Chris 
11 years ago

Pleasant and helpful. 

Sean's profile image
Sean 
12 years ago

Great to work with. Excellent service. Nice vehicles. 

Courtney's profile image
Courtney 
12 years ago

Dealer informed the car was already sold 

Mark's profile image
Mark 
5 years ago

Had to text several times just to get my questions answered. Told them I would come the next day to look at it around noon. They knew I was 2 hours away. Drove 2 hours with cash to possibly buy it. Got there just a little after they opened and they were selling the car. No contact to tell me not to come or even apologetic about it really. Was in the car business for 13 previously and that was bad business. 

Kellie's profile image
Kellie 
9 years ago

I bought this car a few weeks ago. While looking at the car I noticed the weather stripping inside the drivers door has holes in it. I was told that if I bought the car that it would be fixed. They ended up putting super glue on it and said that it would not cause the car to leak. So a few days later I took my car to a car wash and as I was going through, water poured into the car. I immediately called them to let them know they did not fix the problem. He asked me to bring the car in and when I did they told me that if I bo... read more

Business response:

Before purchasing the vehicle, we discussed that the weather stripping appeared to have been damaged by a tool that may have been used to unlock the vehicle in the past.We informed you that we were planning to replace the weather stripping on the vehicle, but you requested a lower price to better fit your budget.We specifically said that we would lower the price $200 more but we would not include replacing the weather stripping.You agreed but requested that we at least glue the weather stripping so that it would be cosmetica... read more

Chad's profile image
Chad 
9 years ago

Our experience here at first was great! I believe that salesmans name was Eric. He answered all of our questions. My husband told him we were very interested in the car. There were a few things they were going to do to the 2007 Suburban like new tires and a few other things. They were waiting on the tires to come in. The salesman gave my husband his card and told him to contact him on Saturday, this was on Friday. My husband did. They discussed how serious we were about purchasing the vehicle. We attempted to do a deposit ov... read more

Business response:

This was an unfortunate circumstance.We did receive a deposit over the weekend through PayPal from a buyer on eBay.Since we had a deposit on the vehicle, we could not sell it to you.We waited until the buyer picked up the vehicle to inform you that it was indeed sold. 

Frequently asked questions about National Auto Warehouse

How is National Auto Warehouse rated?

National Auto Warehouse has a 4.5 star rating with 395 reviews. 

When is National Auto Warehouse open?

National Auto Warehouse is closed now. It will open tomorrow at 9:00 a.m.