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11060 Terrapin Station Lane, Knoxville, TN, 37932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
It was a 4 hour drive total, and I was well pleased with the car, and their courtesy. I would recommend them to anyone looking for a good used car and for a good deal.
Pleasant and helpful.
Great to work with. Excellent service. Nice vehicles.
Dealer informed the car was already sold
Had to text several times just to get my questions answered. Told them I would come the next day to look at it around noon. They knew I was 2 hours away. Drove 2 hours with cash to possibly buy it. Got there just a little after they opened and they were selling the car. No contact to tell me not to come or even apologetic about it really. Was in the car business for 13 previously and that was bad business.
I bought this car a few weeks ago. While looking at the car I noticed the weather stripping inside the drivers door has holes in it. I was told that if I bought the car that it would be fixed. They ended up putting super glue on it and said that it would not cause the car to leak. So a few days later I took my car to a car wash and as I was going through, water poured into the car. I immediately called them to let them know they did not fix the problem. He asked me to bring the car in and when I did they told me that if I bo... read more
Business response:
Before purchasing the vehicle, we discussed that the weather stripping appeared to have been damaged by a tool that may have been used to unlock the vehicle in the past.We informed you that we were planning to replace the weather stripping on the vehicle, but you requested a lower price to better fit your budget.We specifically said that we would lower the price $200 more but we would not include replacing the weather stripping.You agreed but requested that we at least glue the weather stripping so that it would be cosmetica... read more
Our experience here at first was great! I believe that salesmans name was Eric. He answered all of our questions. My husband told him we were very interested in the car. There were a few things they were going to do to the 2007 Suburban like new tires and a few other things. They were waiting on the tires to come in. The salesman gave my husband his card and told him to contact him on Saturday, this was on Friday. My husband did. They discussed how serious we were about purchasing the vehicle. We attempted to do a deposit ov... read more
Business response:
This was an unfortunate circumstance.We did receive a deposit over the weekend through PayPal from a buyer on eBay.Since we had a deposit on the vehicle, we could not sell it to you.We waited until the buyer picked up the vehicle to inform you that it was indeed sold.
National Auto Warehouse has a 4.5 star rating with 395 reviews.
National Auto Warehouse is closed now. It will open tomorrow at 9:00 a.m.