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New Directions Mental Health - South Hills

3.4

About this business

Location details

180 Fort Couch Rd, Suite 304, Pittsburgh, PA, 15241, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4130 reviews
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Melinda J.'s profile image
Melinda J. 
a month ago

All my interactions with the front office staff have been very good. They are helpful and kind. And my therapist has been absolutely wonderful! One of the buzzword in society now is “I feel seen” well that could not be any truer than my dealings with Taylor! I really do feel seen. She listens to me and we discuss things related to my medications. I feel that I am finally receiving the right care. 

Business response:

We're beaming with joy to read your review! Our team of dedicated professionals at New Directions Mental Health work tirelessly to ensure every individual receives personalized and effective mental health care. We are continually improving, and positive feedback helps us to keep doing what works. Thank you for being a part of our growth and progress.  

James W.'s profile image
James W. 
5 months ago

Your front office folks in Bethel and my therapist are top notch. Very responsive, and understanding of. My situation. 

Business response:

Thank you for sharing your experience with us! Stories of positive experiences at New Directions Mental Health - South Hills motivate us to keep striving for excellence in all that we do. We embrace every piece of feedback, knowing that positive feedback is as valuable as any other. Your contribution to our service improvement is sincerely appreciated.  

Edward R.'s profile image
Edward R. 
6 months ago

Everyone was very professional. Good job 

Business response:

Thank you for the review! At New Directions Mental Health - South Hills, all feedback is incredibly valuable to us as we strive to continuously improve and provide the best possible mental health care to all our clients. Though we cannot comment on any specifics due to privacy regulations, all feedback shared is taken seriously. Our aim is to create an environment that fosters growth and healing for all individuals seeking our assistance. Should you have any further concerns or suggestions, please feel free to reach out to ... read more

Georgetta H.'s profile image
Georgetta H. 
6 months ago

Iam doing much better with Zoie’s help 

Business response:

Your positive feedback inspires us to maintain our commitment to excellence in mental health care. Thank you for your feedback and for recognizing our team's efforts to make a positive difference in people's lives. We value your input as it helps us improve and better serve our communities. Due to privacy regulations, we are unable to discuss the specifics of any comments on this forum. Should you have any further concerns or suggestions, don't hesitate to reach out to us at (412) 831-0355. We are always interested to hear ... read more

Carol P.'s profile image
Carol P. 
8 months ago

Very convenient to video chat! 

Business response:

We can't thank you enough for your glowing review! Providing exceptional mental health care to the community around our New Directions Mental Health - South Hills office is our utmost priority, and we're elated to have met and exceeded your expectations. 

James W.'s profile image
James W. 
11 months ago

Tyler is my therapist and they understand my needs. The registration process was quick and easy. You are easy to get ahold of. Thanks 

Business response:

Thank you for sharing your experience with us! Stories of positive experiences at New Directions Mental Health - South Hills motivate us to keep striving for excellence in all that we do. We embrace every piece of feedback, knowing that positive feedback is as valuable as any other. Your contribution to our service improvement is sincerely appreciated. 

Becki W.'s profile image
Becki W. 
a year ago

She was knowledgeable and compassionate. 

Business response:

Thank you for your kind words! We're thrilled to hear when our New Directions Mental Health - South Hills team makes a positive impact. We're here to support our community every step of the way. We cherish all feedback as it propels us towards bettering our services. 

Dina W.'s profile image
Dina W. 
a year ago

I would really like to have inpatient visits again. 

Scott C.'s profile image
Scott C. 
a year ago

Taylor is professional and thoughtful 

Business response:

Your positive feedback means the world to us! We are committed to offering compassionate and effective mental health care to every individual who walks through our New Directions Mental Health doors. 

Frequently asked questions about New Directions Mental Health - South Hills

How is New Directions Mental Health - South Hills rated?

New Directions Mental Health - South Hills has a 3.4 star rating with 130 reviews. 

When is New Directions Mental Health - South Hills open?

New Directions Mental Health - South Hills is open now. It will close at 5:00 p.m.