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New Directions Mental Health - South Hills
- Counseling & Mental Health
- Pittsburgh, PA
About this business
Location details
180 Fort Couch Rd, Suite 304, Pittsburgh, PA, 15241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Taylor and your customer service folks are top notch! 5 stars. Your corporate policies are somewhat predatory. Missed one meeting by 10 minutes and you billed my credit card an ungodly amount not 5 minutes after the missed appointment. I have been a good customer and am good for my depts but that was ridiculous.
I began with a new therapist as Michael Schneider was my moving forward. After waiting 6 weeks (not bad) for an intake appt,,Robert was assigned to me. I went to the appt and I answered all his questions. We didn’t finish but he said he was going on vacation for 3 weeks. So, I made the appt and unfortunately I was sick with flulike symptoms . The administration team was helpful and informative . Then I was put through to Robert. He immediately all he had was a slot in three weeks, As I previously told Robert, I wa... read more
Business response:
Thank you for taking the time to provide us with feedback. Because of privacy regulations, we cannot discuss any specifics about your comments on this forum. However, we are committed to providing high-quality, evidence-based mental health care services, and we take your feedback very seriously. At New Directions, we recognize that offering excellent services is crucial for building trust with our clients and ensuring that they receive the care and support they need to live their best lives. We regret to hear if we fall... read more
Frequently asked questions about New Directions Mental Health - South Hills
How is New Directions Mental Health - South Hills rated?
New Directions Mental Health - South Hills has a 3.9 star rating with 233 reviews.
When is New Directions Mental Health - South Hills open?
New Directions Mental Health - South Hills is closed now. It will open at 8:00 a.m.