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New Suburban Apartments

2.5

About this business

Welcome to New Suburban Apartments offering Upgraded Studio, 1, 2 and 3 bedroom apartments for rent in DeKalb, IL. Exclusive Northern Illinois University Bus Service Available Plus Free WiFi, heat, gas, water and garbage removal included in most of our homes. Check Out Exclusive Offers for NIU Students and International Students. Lead to Lease- Tour our community and apply within 24 hrs of your viewing you will receive $100 off of your first month’s rent. 

Location details

1400 Twombly Rd, DeKalb, IL, 60115, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.5145 reviews
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Stephanie S.'s profile image
Stephanie S. 
7 years ago

Living at suburban apartments - 2215 Living at suburban apartments is amazing. The staff here is always friendly, experienced in their knowledge of what needs to get done, and their maintenance team is awesome. You call them for problems they come within 24 hours it's perfect. Of course in all apartment complexs, there's complications, but there's nothing the maintenance team hasn't been able to fix and there's nothing that this apartment complex will not make perfect for you. I love it here. 

Shan B.'s profile image
8 years ago

Resident. I am very happy and find this place be ve Resident. I find Suburban Apartments very desirable, there is some noise issues but staff living in the complex and fixing any problems which comes anytime of the day and night is good. Rents are reasonably low and affordable. I love it here. New owners has added many amenities and as I hear , they are working on solar farm for green energy and providing low cost electric to all tenants in Suburban apartments. 

Mariah H.'s profile image
Mariah H. 
2 years ago

Recent renter I’m not sure where to start the move in process was very quick and easy of course.. after I moved in started to notice mold in the bathroom they painted over, roaches came out no matter how clean your apartment was, maintenance is a joke literally, ppl sell (hard drugs) in the buildings across from me and I moved out and they’re refusing to give me my deposit and put a bad report on my credit because of “damages” that they couldn’t prove. Currently suing them ! 

Peter S.'s profile image
Peter S. 
4 years ago

these photos are not the same as what's for rent don't waste you're time. nothing up kept, it's dirty, falling apart. cabinets were broken. it was gross. 

Remaliah M.'s profile image
Remaliah M. 
4 years ago

Unsafe living conditions/ This place needs to be condemned!!! The tub wouldn’t drain because the wall was filled with mold inside the wall and under the tub. The water is so dirty when we showered or felt so sticky. They would sometimes turn ur water off with no notice. They never fixed a single thing & when they came to “fix” the tub they left dirty plungers in there & gave us a key to a different apartment that never been clean and the bathroom was just as disgusting. The carpet is brown & matted. The wall are yellow and t... read more

Madeline W.'s profile image
Madeline W. 
6 years ago

Creepy communications and misleading photos The apartments look nothing like they do in the pictures, don't let them fool you! When I visited, the apartments were dark, smelly, and everything was broken and in need of repair. The parking lot was full of large potholes, and there was a mini bottle of liquor littering the lawn. In general I was very sketched out. The person showing me the apartments did not know where he was going at any point, and there are rumors that drug dealers live there. To my horror, the number I used ... read more

Derek N.'s profile image
Derek N. 
6 years ago

Place Needs to be Condemned Not exaggerating when I say this is the worst property I've lived in. Windows and door not properly sealed, causing huge drafts and a terrible bug problem. Water is sources from a private well instead of the city, and they regularly have to warn tenants to "boil before drinking" because of maintenance issues. Terrible communication, we have gone days without hot water or heat, and only know whether or not we have these things back on if we call to complain. There's a high turn-out of staff so you ... read more

Kevin P.'s profile image
Kevin P. 
6 years ago

Worst place to live in DeKalb by far! This place needs to be shut down; the buildings are dirty and have bug/mice problems. The hot water still does not work properly and is yellow!! Some apartments are updated, however, most are straight out of the 60's and are falling apart. Every time I go into the office there are new people working there, so that shows you that even the staff don't like this place. Don't let them fool you into thinking that it is a "New Suburban Apartments" because all the problems before are still here... read more

John D.'s profile image
6 years ago

If I could give negative stars... When I moved in, I quickly realized I would not be renewing my lease. The parking lot is all potholes and it's essentially a dilapidated shanty town. When I moved in, my feet turned black from the supposedly newly cleaned carpets. I didn't have hot water for the first 6 months of living there and they didn't seem to think this was much of a problem. There was a crack in my kitchen ceiling that silverfish fell out of onto my table and there was a leak in my bedroom ceiling. I called maintenan... read more

Frequently asked questions about New Suburban Apartments

How is New Suburban Apartments rated?

New Suburban Apartments has a 2.5 star rating with 145 reviews. 

When is New Suburban Apartments open?

New Suburban Apartments is closed now. It will open at 8:30 a.m.