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New Suburban Apartments
- Apartments
- DeKalb, IL
About this business
Welcome to New Suburban Apartments offering Upgraded Studio, 1, 2 and 3 bedroom apartments for rent in DeKalb, IL. Exclusive Northern Illinois University Bus Service Available Plus Free WiFi, heat, gas, water and garbage removal included in most of our homes. Check Out Exclusive Offers for NIU Students and International Students. Lead to Lease- Tour our community and apply within 24 hrs of your viewing you will receive $100 off of your first month’s rent.
Location details
1400 Twombly Rd, DeKalb, IL, 60115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don’t let them fool you. This place is trying to rebrand themselves as the “New Suburban Apartments”. It’s the same owner and staff offering the same low standards as before. They are only rebranding so they can get rid of their previous bad reviews. Just living here, I can tell you that I’ve gone MONTHS without hot water. The water quality is bad. It’s always cloudy or pure rust. The place itself is falling apart. Instead of fixing the actual buildings, the owner just seems to plant hundreds of bushes that they don’t take c... read more
Stay away! STAY AWAY This place may seem great because it is so cheap but spare yourself frustration and find somewhere else to live. The area has frequent shootings and is full of crime. I lived here for 3 years as I was going to NIU and shortly after my first year here, maintenance had to rip out the kitchen area and bathroom in my studio because of a water problem in the unit above mine. They did minimum amount of work and left the place half completed for another year even though I frequently informed them it was not don... read more
WORST PLACE EVER BEWARE This is the worst place I have ever lived in. I lived there for one year and it was the worst experience ever. The owners are completely rude. I had both owners yell at me because I did not agree with their information. There is a $396 fee taken from the security deposit regardless if the apartment was left in a perfect condition and you have pictures to prove it. They lack to inform you that the city forces them to have to wash the carpets to meet the city code. That was their response when I questio... read more
This place in literally INHUMAN and NIGHTMARE The studio was anything but move-in ready! It was absolutely gross!!! It was the most disgusting place I have even moved into! No exaggeration! 1. The floor was not mopped! There is still gum in the floor!!! 2. The kitchen counter was not wiped! 3. The kitchen closets were absolutely gross! 4. The bathroom looked like it was just used by 20 homeless people! Human hair everywhere! 5. There were spiders nets everywhere! 6. The window screens were all missing! 7. The window leaks wa... read more
It was our only choice Being an international student traveling with our two cats they were great at saving us our unit with a $50 dollar deposit wired from our home country. Upon arrival we noted the advertised pictures do not show the reality of the complex nor the units. In general everything is not as new and shinny as you see in the pictures. Our unit’s rugs, kitchen cabinets and stove needed to be changed. They were polite enough to note this down when we did the walk through. We love to be on the quite side of the com... read more
Disappointing Sounds great at first when you take a look. Upon signing lease, they said they were renovating there units but it's not a full renovation, they re-did cabinets and the bathroom sink and the floor. Otherwise, it's not great. I was promised our A/C unit would be installed before we moved in. Upon move in day, I noticed it was still missing. They said they should be installing it within a week after moving in. I didn't receive my A/C unit until the beginning of november (i moved in, in August) and had no use for i... read more
Severely Disappointed This apartment was great at first. However they do not enforce the quiet community aspect of this apartment complex. Our neighbors frequently are playing loud music with a lot of base. the many times we called to complain they have given us excuses or have told us that we can just go talk to our neighbors ourselves. We are college students and need quiet to study. But even thought it is advertised as a quiet community, the DO NOT enforce it. If you move in here prepare to lose some sleep. Also out side,... read more
Frequently asked questions about New Suburban Apartments
How is New Suburban Apartments rated?
New Suburban Apartments has a 2.5 star rating with 145 reviews.
When is New Suburban Apartments open?
New Suburban Apartments is open now. It will close at 4:30 p.m.