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Newport Mesa Senior Living
- Assisted Living Facilities
- Costa Mesa, CA
About this business
Location details
2891 Bear St, Costa Mesa, CA, 92626, United States
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I think that they are very good at the customer service with the family. Also good with keeping my dad engaged and socializing and keeping him safe. They have been good at keeping us informed and they are good at taking calls from the family and being friendly about it.
Business response:
Thank you for your positive review!
They have been remodeling so I think some of the older furniture is being replaced, and the place is very clean and well kept. They keep everyone in a nice community where they are happy and watched over. Their staff is really good. They have been very accommodating and individual support and attention. I have eaten there a few times as well and the food has been very good. It has been a really good experience all around.
Business response:
Hi, thank you so much for the positive review!
The community is quite clean. They could use more activities because they’re a little lacking in that. They’ve been the only community we’ve used so it’s a little hard to compare the value, but they provide all the services we need.
Business response:
Anonymous, we are glad we could help!
Facility designed for the task, makes a positive difference. Anji extreamly helpful re Req'd RCFE State forms. Candidate.
Business response:
Thank you for your detailed positive review. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Newport Mesa.
My mother has Alzheimer's and is doing as well as can be expected. The community has always been very clean and the beds are made every day. It's a nice, small facility which makes it very personal. The nurse is amazing and calls often, about everything, which might bother some people but for us, it's been good. They have an amazing activities director - there are activities all day. It's perfect. It keeps my mother occupied. The activities vary from group singing to parachute activities to seating exercises to bingo and wo... read more
Business response:
Janice, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
Mostly shared rooms. Mom would need a private room.
Business response:
Hi, thank you for taking the time to leave us your honest feedback.
My dad only stayed one day. In all fairness my dad wasn't as ill as the others. but we were led to believe that there were several who were at my dads level and that wasn't true.
Business response:
We appreciate all feedback, but no one has recently moved out of our community. We ask A Place For Mom to verify this information to make sure that they have the correct community.
The community is understaffed and undertrained. The staff has to do many jobs due to staffing and they are not trained. The staff is very friendly but there is no management on site. I would not recommend this community to others. They said they would do specific tasks but would not complete them. There are no activities to participate in and there is no engagement. Basic hygiene was not maintained either
Business response:
Your review is very concerning to us. We would appreciate if you would contact our community by calling (949) 220-0785 to speak with our Executive Director about your recent experience.
Frequently asked questions about Newport Mesa Senior Living
How is Newport Mesa Senior Living rated?
Newport Mesa Senior Living has a 4.7 star rating with 144 reviews.
When is Newport Mesa Senior Living open?
Newport Mesa Senior Living is open now. It is open 24/7.