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13809 Research Blvd, Ste 808, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Where to start, Nicole was an amazing help in my journey of purchasing my home! She answered any questions I had honestly and truthfully, was always available if I needed help with anything, and made the whole process smooth and easy! She made me feel like family! If I had to do it over again I'd pick Nicole every time. I have been recommending her to everyone I know that is wanting to purchase a home!!!
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Nicole is Amazing. My family and I truly appreciate her and love the way she treated us. She was always available, she was always helpful, she was always willing to go the extra mile to help us in this process. I can’t be more grateful with Nicole. Honestly she was a blessing in our lives. I deal with different brokers in the past, But never nobody like Nicole! She make us feel like family.
Business response:
Thank you, Gabriel! We appreciate your business and look forward to working with you again in the future.
Nicole and the entire team was so caring and just plain amazing. I was taught a lot of things that I can use not just for my new home but how to better myself and build my credit score to the highest level I’ve ever seen. I would tell anyone that Nicole will do her absolute best job for every single person and to her you are a person not just a number on a loan document.
Business response:
Thank you for the review and providing your feedback, James!
"Nicole was amazing through this whole experience. She made me feel like family! I felt like she actually listened to me and was really invested in our family. She calmed my nerves and walked me through everything. Her expertise and genuine care turned what could have been a stressful process into a seamless one. I can’t recommend her enough to anyone looking for a lender who truly has your back!
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
An outstanding home‑buying experience. The team was highly engaged, proactive, and truly invested in advocating for me. They worked diligently to craft the strongest offer possible and secure valuable additional features, making the entire process smooth and reassuring.
Business response:
Thank you for the great review, Andrew! We appreciate your business and look forward to assisting with your home financing needs in the future.
The most easiest experience I've had with anything. I'm a first time home buyer and was anxious about it, but Nicole treated me like family and made the whole experience amazing!! If I had to do it again I would pick Nicole every time!!
Business response:
Thank you for the great review, Rigoverto. We hope that you will consider us for any of your future home financing and mortgage needs.
Nicole was the absolute best! Another lender prior to her told me that they’ll I didn’t qualify and didn’t even try to help me and as a result I was very discouraged and felt that I should give up the hope of owning my own home. My realtor connected me with Nicole and she was so invested in helping me even taking my phone call late at night to gather my info. She is kind, caring and determined to do what she can to help and that she did! She got me qualified and was with me each step of my journey. She checked on me during t... read more
Business response:
Thank you for the 5-star review, Shannon. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
If we could give Nicole 100 stars we would! She is the absolute best! Nicole came in after we were denied and took care of business. She came up with a plan to help us achieve our goal! We were incredibly impressed with the exceptional service provided by the Nicole. Her expertise and dedication made the entire process seamless. We will definitely be referring her to others without hesitation!"
Business response:
Thank you, Roger! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
From start to the finish line Nicole was the absolute best I'm so happy to have worked with her I have already spoke among my friend groups about my experience so that whoever is ready to take that step of purchasing a home will be in great hands. Thank you.
Business response:
Thank you so much for sharing the great feedback, Aysha. We really appreciate you taking the time to share your experience with us.
Nicole James (NMLS#2003942) has a 5 star rating with 49 reviews.
Nicole James (NMLS#2003942) is open now. It will close at 6:00 p.m.