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Nicole James (NMLS#2003942)

5.0
  • Mortgage Lenders
  • Austin, TX

About this business

FinanceMortgage BrokersMortgage Lenders

Location details

13809 Research Blvd, Ste 808, Austin, TX, 78750, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.066 reviews
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Giles D.'s profile image
Giles D. 
2 months ago

Nicole was an absolute pleasure to work with. We are first time home buyers and she was very patient with us in taking all of our questions and explaining everything to us in detail ensuring we understood everything we asked about. She was extremely knowledgeable and was evident she truly cared about what was in our best interest. If we buy a home again in the future she will be the first person we call. We are extremely appreciative of her and her hard work!! 

Business response:

Thank you for the great review, Giles. We hope that you will consider us for any of your future home financing and mortgage needs. 

Patrick M.'s profile image
Patrick M. 
2 months ago

Nicole was absolutely amazing throughout our entire home loan process! As a military family using a VA loan, we truly appreciated her patience, knowledge, and dedication. She took the time to answer our many questions, explain each step, and keep us updated throughout the process. Even when things felt overwhelming, Nicole was responsive and worked hard to help keep everything moving forward. Buying a home as a military family can come with unique circumstances, and we felt that Nicole understood our needs and genuinely care... read more

Business response:

Thank you for the 5-star review, Patrick. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished! 

Crystal B.'s profile image
Crystal B. 
2 months ago

Nicole and her team are the most patient and thorough team. They are very professional and will get the job done. 

Business response:

Thank you, Crystal! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future! 

Evelyn A.'s profile image
Evelyn A. 
2 months ago

Nicole was truly amazing! She was very thorough, detailed and quick to jump on a call every time we had any questions or concerns. I truly appreciated that she took the time to make sure we understood what was happening and that she was looking out for our interests at every turn. She made sure that we were taken care of and that potential issues were addressed before they became a problem. This has been the smoothest closing we've ever had and that says a lot about Nicole's professionalism, work ethic and character. Nicole,... read more

Business response:

Thank you so much for sharing the great feedback, Evelyn. We really appreciate you taking the time to share your experience with us. 

Kyndal D.'s profile image
Kyndal D. 
2 months ago

Nicole is fantastic! We are first time home buyers and had a ton of question and she never failed to answer every single one thoroughly. I can’t recommend her enough, a fantastic person to work with. 

Business response:

Hi Kyndal, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future. 

Rosadiane S.'s profile image
Rosadiane S. 
2 months ago

Nicole was amazing! She communicated with us every step of the way and helped us work through every obstacle that came up. She made what could have been a stressful process feel smooth and manageable. She was always responsive, knowledgeable, and willing to take the time to answer our questions and explain everything clearly. We always felt like she genuinely had our best interests in mind and was committed to helping us get to the closing table. Thanks to Nicole’s dedication and hard work, we successfully closed on our home... read more

Business response:

Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us! 

Tony A.'s profile image
Tony A. 
2 months ago

Very diligent process, very professional and understanding team. I was not treated as a potential lead, I was treated as a potential homeowner. I’m so grateful that they were willing to view my nightly differential as income (Multiple lenders in the past wouldn’t do this) Very transparent, easy to work with, and proactive team. 

Business response:

Thank you, Tony! We appreciate your business and look forward to working with you again in the future. 

Erik R.'s profile image
Erik R. 
2 months ago

Nothing but the best service and 100% satisfied 

Business response:

Thank you for the review and providing your feedback, Erik! 

Veronica M.'s profile image
Veronica M. 
2 months ago

I cannot express enough how grateful I am for Nicole as our lender. She made what could have been a complicated and overwhelming process feel incredibly smooth and manageable. Her professionalism and meticulous attention to detail stood out from the very beginning. With her guidance and unwavering support, we were fortunate enough to secure a beautiful home that we truly cherish. If it were possible, I would give her 100 stars for her dedication and hard work. Thank you, Nicole, for helping us realize our dream of homeowners... read more

Business response:

Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience! 

Frequently asked questions about Nicole James (NMLS#2003942)

How is Nicole James (NMLS#2003942) rated?

Nicole James (NMLS#2003942) has a 5 star rating with 66 reviews. 

When is Nicole James (NMLS#2003942) open?

Nicole James (NMLS#2003942) is closed now. It will open on Monday at 9:00 a.m.Â