"The service department did a great job of diagnosing the..."
The service department did a great job of diagnosing the problem and completing the repair. Go Nissan Service. I will definitely return with any future repairs.
Business response:
Hello Cynthia, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
"As a first time buyer had a good experience with the..."
As a first time buyer had a good experience with the sales consultant Jose Enriquez. Very helpful in search of my new car and friendly.
Business response:
Congratulations on your brand new vehicle! Thank you so much for your positive comments about Nissan Of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again for the great review!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
"David my service rep was fantastic!! I went to service my..."
David my service rep was fantastic!! I went to service my vehicle without my husband and he was completely patient with me in explaining everything and was positive ...made me feel at ease. Thank you for doing an amazing job David!!
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
"During my first visit at the Torrance Nissan Dealer,..."
During my first visit at the Torrance Nissan Dealer, Claudio was the first team member I met of the Nissan dealer. He is very attentive, detail oriented and his customer service skills are great! I currently go to Huntington for my car service, but from this point forward I will get my service done at Torrance Nissan. Great service, great hospitality and great atmosphere.
Business response:
Hi Leticia, thank you so much for your positive comments about Nissan Of Torrance! We really appreciate your positive review! We hope to be of service to you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
"It was nice of them to arrange a ride from Lyft while my..."
It was nice of them to arrange a ride from Lyft while my car was being serviced. Took much longer than initially told so I’m talking off a star. Otherwise it was great.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. We do apologize that the time exceeded the promise time. This will be topic of discussion. Please don't hesitate to reach out if there's anything additional we can do for you.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
"This was my first time coming here and was quickly..."
This was my first time coming here and was quickly attended. An employee saw my confusion when I first arrived and immediately helped me. From arriving to picking up my car, it took less that 20 minutes. Overall, I’d go again for any car maintenance.
Business response:
Hello Wendy, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
"Claudia Gutierrez was very helpful. He understood my..."
Claudia Gutierrez was very helpful. He understood my concerns and gave me good advice. We definitely recommend him and Nissan Torrance location. Overall we are very satisfied.
Business response:
Hello Darsot, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Until the next time we meet, take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
"Always a good experience here. Friendly staff and great..."
Always a good experience here. Friendly staff and great service. Never feel "extras" are being pushed on me. Clean and ck.fortsble waiting area. Highly recommend.
Business response:
Hi Peecmkr, thank you so much for your positive comments about Nissan Of Torrance! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
"All service department are excellthanks for all your..."
All service department are excellthanks for all your departments are excellent
Great communication, deliver what I expected. This is how it is every time I take it to service.
Business response:
Hi Aklhesfabhke, thank you so much for your positive comments about Nissan Of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Until the next time we meet, take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Google reviews (1,454)