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Norfolk Air Heating, Cooling, Plumbing & Electrical

4.7

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Location details

916 East Little Creek Road, Norfolk, VA, 23518, United States

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4.71,161 reviews
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Karen Schaefer-Smart's profile image
Karen Schaefer-Smart 
recommend  Recommended
4 years ago

They're efficient, hard working and trustworthy! 

Business response:

Thank you for complimenting our employee and for speaking of us so highly of our company. We really and truly strive to be selective during our hiring process so that our service stands out above the rest! 

Pam Pinkney's profile image
Pam Pinkney 
recommend  Recommended
4 years ago

Let me know what time he was coming explain everything step-by-step Very professional and we was very satisfied with the work 

Business response:

We're so happy we could take care of those issues for you in a timely manner! Thank you for your kind review and thank you for choosing Norfolk Air!  

Desira Penalo's profile image
Desira Penalo 
recommend  Recommended
4 years ago

10/10 recommend not only this company but David (DJ). He went above and beyond. Got me set up with a membership with tons of benefits and savings. Fixed my plumbing issue and was friendly in talking to me the entire time as if we’ve known each other for years. 100% professional but didn’t feel like strictly business I felt like he truly honestly cared about me and my plumbing concerns. Thank you so much DJ and we appreciate you. 

Business response:

Thank you for complimenting our employee and for speaking of us so highly of our company. We really and truly strive to be selective during our hiring process so that our service stands out above the rest! 

Joe Perry's profile image
Joe Perry 
recommend  Recommended
4 years ago

Capacitor blew. NAHCPE was able to come out same day, today August 28th 2021 while it’s a million degrees out and get our system back up and running. With a 2 and 3 yr old in the house, they were a life saver! Recommend signing up for their maintenance programs as well, maybe that’s why we got expedited service 😁 Thanks guys! 

Business response:

It’s always a pleasure when a customer notices our commitment to go the extra mile in service and care. Thank you for such gleaming feedback! s.  

Carolyn Moneymaker's profile image
Carolyn Moneymaker 
recommend  Recommended
4 years ago

Fast, efficient service. Damien , the tech, was knowledgeable and extremely polite and respectful. 

Business response:

Thank you for taking the time to leave a review and compliment our technician by name. It makes us very proud, and we try to commend each one of our employees for a job well done.  

Valerie Bond's profile image
Valerie Bond 
recommend  Recommended
4 years ago

I arrived in town to find the AC not working, Norfolk Air serviced our home in the past so I called them and they had someone out right away. The issue continued and Cassidy came out the next day and he was so great, patient and thorough and knowledgeable, he got the problem solved, he was professional and diligent and you could see he wanted the best outcome! Happy, and thank you Brandon for the extra help! 

Business response:

Thank you for taking the time to leave a review and compliment our technician by name. It makes us very proud, and we try to commend each one of our employees for a job well done.  

Deena Nicholson's profile image
Deena Nicholson 
recommend  Recommended
4 years ago

So I just had Tyler Gilbert come out and do walk through. Waiting on estimate. He was very kind and knowledgeable abut the process. Very happy with inspection. Deena Norfolk,VA. 

Business response:

Thank you for complimenting our employee and for speaking of us so highly of our company. We really and truly strive to be selective during our hiring process so that our service stands out above the rest!  

Bill Fenzan's profile image
Bill Fenzan 
recommend  Recommended
4 years ago

We had a leaking toilet that needed to be fixed. Hans was able to arrive earlier than scheduled, evaluated the problem and recommended a solution. He fixed the the problem quickly and efficiently. 

Business response:

That is so wonderful to hear that we could solve the issue satisfactorily! We appreciate your kind words and for taking the time to share your personal experience with our company 

Lauren Lobkowicz's profile image
Lauren Lobkowicz 
recommend  Recommended
4 years ago

Damien was a very nice, informative technician. This was my second time using this company, and both experiences were overall very good. 

Business response:

Thank you for taking the time to leave a review and compliment our technician by name. It makes us very proud, and we try to commend each one of our employees for a job well done. 

Frequently asked questions about Norfolk Air Heating, Cooling, Plumbing & Electrical

How is Norfolk Air Heating, Cooling, Plumbing & Electrical rated?

Norfolk Air Heating, Cooling, Plumbing & Electrical has a 4.7 star rating with 1,161 reviews. 

When is Norfolk Air Heating, Cooling, Plumbing & Electrical open?

Norfolk Air Heating, Cooling, Plumbing & Electrical is open now. It is open 24/7.