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North Florida Animal Hospital
- Veterinarians
- Tallahassee, FL
About this business
Location details
2701 North Monroe Street, Tallahassee, FL, 32303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
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I was a walk-in today and waited for 21/2 hours. That was not the worst part. The worst part was how I was treated. Not one of the ladies at reception said one word to me the entire time that I was sitting there. "I am sorry that you have to wait so long"; would have been nice. After 2 1/2 hours, I told one of the girls that I was leaving. Her response, "OK". I then stated, "I will not be back." Again she responded, "OK". It truly saddens me that these young people are not taught how to treat their customers. What ... read more
Business response:
We strive to provide great customer service and will be contacting you.
Terrible customer service from Tyler. He was rude and condescending, cut me off while I was speaking.I can’t believe 5 years coming to this office and usually staff is knowledgeable and professional. Unfortunately, Tyler is new and was unprofessional and needs remediation. I decided to transfer my services to Animal Hospital and Pet Resort @ Southwood. I return the manager call and left a message but we never got a chance to speak about employee’s unpleasant behavior.
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from, so we kindly ask that you give us a call at your convenience and speak with the Hospital Manager.
Just read a post on fb from someone who boarded their dog there that got away and now searching for him and many others saying this isn’t the first time an animal left there for boarding got out and ran away...maybe boarding is not their best skill😢
Business response:
Kim, we can assure you that our hospital worked with the family to resolve this very unfortunate situation quickly and this tiny little magician is back safe at home, happy and healthy. We strive to provide a safe environment and are checking and rechecking our processes and boarding spaces. We thank everyone out there who helped us and this pet family spot and locate her quickly.
i recommend yall people in tallahassee take your prts some where they do a better job.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that we did not meet your expectations. Please call us at (850)385-5141 and ask for the practice manager so that we can learn about your experience. Thank you, North Florida Animal Hospital
Frequently asked questions about North Florida Animal Hospital
How is North Florida Animal Hospital rated?
North Florida Animal Hospital has a 4.7 star rating with 1,646 reviews.
When is North Florida Animal Hospital open?
North Florida Animal Hospital is closed now. It will open at 7:00 a.m.