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North Torrington Veterinary Hospital
- Veterinarians
- Torrington, CT
About this business
Location details
493 Winsted Road, Torrington, CT, 06790, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
you guys are disgusting! I'm so glad I switched vets, Dr Ogrady was as the best and you have ruined it. a client goes in today for help with her poor cat, you want to do blood work, you take the blood and she didn't have enough ($300) so she tried to pay 85, and you refused to work with her. so you throw out the blood and tell her to come back when she has enough money! what happened to the days when the drs actually cared about the animals and not just about money! Now I know why so many people left that office when ... read more
Business response:
Hi Tara, we don't have you in our system as a client and it sounds like you are speaking on someone elses behalf. However, today is a day reserved for surgical appointments. All sick appointments are given an estimate and we do our best to work within your budget, however we do not offer payments plans through the hospital. We accept Care Credit and Scratchpay, which would have been options offered during the appointment. If your friend has any further concerns, they should contact us at the hospital directly.
My appointment was for 9:30 didn't take me in until 10:30 no one came to say it was going to be a while I have been going there for years , but these new vets don't seem to care about the parent's of there four legged children. I also think there prices are a little to high. The vet tech has a attitude of slamming the door. This is not good customer relations
Business response:
I am sorry to hear that you did not enjoy your visit with us today. Unfortunately, during the time your appointment was scheduled, we had numerous sick patients arrive. Because we make sure that each patient receives the individual time and care that they need, some appointments with sick or injured patients require more time than others. We do try to keep our clients updated if the appointments are running longer than expected, (and provide some simple comforts in case they do run long) but it seems that we could have done ... read more
Do not go to this Vet if you care about your pets. They do not warrant even half a star. I went to them for almost 17 years, mostly when O'Grady was there and they were awesome. Once he retired, it went downhill. Ridiculous extra charges, rude Vet (actually called my dog mangy to my face), and would not even see her for an emergency even though I called first thing in the morning. She almost died because of them. After they would not see her, I had had enough and decided to switch Vets but forgot to fill a prescription o... read more
Business response:
I would like to clarify this situation and offer some assistance. To begin, Dr. O'Grady owned North Torrington for decades and had not updated his pricing or protocols in a very long time. Unfortunately, just like everything else in life, medical supplies and cost of doing business increases yearly. These increases are beyond our control. So while we make a conscious effort to minimize the effect is has on our clients, while working toward providing the highest level of care possible. ... read more
I would NEVER recommend them EVER!!!!! not compassionate at ALL!!!
Not a regular patient here. Brought our dog for an urgent visit when she got a cut on her paw and they were the only place with an opening. The treatment they gave her and services were all fine. But be aware, pricing is on the extreme high side. $42 just for the bandage covering her stitches. A week later had the bandage changed at our usual vet, no charge. I understand there are a lot if variables in pricing....but c'mon man. $42 for a bandage?
This is the worst place to bring your pet!!!! It's not the same since Dr. OGrady retired. This guy is a terrible vet!!!!! I will never bring my pet there again.
After getting a second opinion on my recently rescued, they failed to do basic tests on her to make sure she was in good condition. More interested in selling us their sponsored brands. Will never go back again. Thankfully our dogs ear infection, hyperthyroidism, facial paralysis and a cyst on her neck are now under control with our great new vet b
Frequently asked questions about North Torrington Veterinary Hospital
How is North Torrington Veterinary Hospital rated?
North Torrington Veterinary Hospital has a 4.5 star rating with 424 reviews.
When is North Torrington Veterinary Hospital open?
North Torrington Veterinary Hospital is closed now. It will open tomorrow at 8:00 a.m.