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02780, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I’m a current patient and I find Dr. Brooks and my therapist Michaela well educated and highly competent in their fields
Business response:
Our Northeast Health Services team appreciates you sharing your positive feedback! Your satisfaction with our mental health care services is a testament to the dedication of our talented and caring team at Northeast Health Services & Cape Behavioral Health. We believe that all feedback plays a crucial role in enhancing our services. Thank you for being a part of our improvement journey!
They are very helpful and really do care about you here as patients
Business response:
Our team appreciates you sharing your positive feedback! Your satisfaction with our mental health care services is a testament to the dedication of our talented and caring team at Northeast Health Services & Cape Behavioral Health. We believe that all feedback plays a crucial role in enhancing our services. Thank you for being a part of our improvement journey!
The people even my therapist is very friendly, polite and helpful
I've had my therapist out of the Plymouth office for two years now. When I finally decided to get therapy, I was in a really bad place mentally. I wasn't sleeping, eating, functioning basically. I was way beyond a simple bout of depression. I'm so grateful for my therapist and for Northeast Health Services, making it possible for me to get therapy throughout the pandemic and beyond virtually. I encourage anyone who might need help to contact them. Best gift I gave myself.
Business response:
We appreciate your positive feedback! At NEHS, our mission to create a safe and nurturing environment for everyone seeking mental health support. We believe that all feedback, including positive feedback, plays a crucial role in enhancing our services. Thank you for being a part of our improvement journey!
There could be a better way to actually reach a human to ask a question instead of a voicemail having to be left! I called to check which day my appointment is as the portal set up lists two different days in a row even though the text messages sent does list one of those days!
This organization is very unprofessional, and has a strong lack of understanding and compassion for their patients. They don’t listen to their patients input, and think the care is one way…. I’m having a serious issue with my local office that is going unheard! I miss my mom and pop center that they bought out! 😔
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Receptionist is condescending , if you don't like your job or working with the public; find something else to do. I am an attempt suicide survivor and if I'm reaching out it's for a reason. Nothing.
Business response:
Thank you for taking the time to provide us with feedback. Because of privacy regulations, we cannot discuss any specifics about your comments on this forum. However, we are committed to providing high-quality, evidence-based mental health care services, and we take your feedback very seriously. Please contact us directly at info@transformationsnetwork.com. At Northeast Health Services, we understand the importance of prompt and reliable communication, and we regret to hear if we fall short of any expectations. We know that... read more
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Northeast Health Services & Cape Behavioral Health is closed now. It will open tomorrow at 9:00 a.m.