Numotion's cover image

This profile has been claimed by the business owner or representative.

Numotion

4.6

About this business

Location details

446 Westridge Drive, Ste 121, Watsonville, CA, 95076, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6128 reviews
Select a rating
Armando C.'s profile image
Armando C. 
a year ago

Your reception area needs an actual person to welcome in customers. I only noticed a bell sitting on the table obscured by magazines AFTER I called out, "Hello, is there anybody here?" The repair folks were busy working on equipment in their work area. Other than the discombobulated reception area, the two attendees were friendly and prompt. 

Business response:

Thank you for your positive feedback, Armando! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (831) 724-5544. 

Quentin L.'s profile image
Quentin L. 
a year ago

Patient thorough service. You're not in a great place when you need durable medical supplies. Dealing with good people makes a world of difference. 

Business response:

Thank you for your positive feedback, Quentin! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (831) 724-5544. 

Humberto M.'s profile image
Humberto M. 
a year ago

I learned a lot and have a better understanding regarding the next step in purchasing my replacement wheelchair. 

Business response:

Thank you for your positive feedback, Humberto! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (831) 724-5544. 

Krystle R.'s profile image
Krystle R. 
a year ago

Staff was very friendly 

Business response:

Thank you for your positive feedback, Krystle! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (831) 724-5544. 

Oswaldo A.'s profile image
Oswaldo A. 
a year ago

You are so efficient and polite. Also good customer service 

Business response:

Thank you for your positive feedback, Oswaldo! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (831) 724-5544. 

Kristen F.'s profile image
Kristen F. 
a year ago

Everyone at NuMotion is FANTASTIC! Karyssa and Jackie have been totally on top of it. Karyssa keeps me informed about insurance and what to expect next, and Jackie is a pleasure to work with. Daniel delivered my new wheelchair to me and made sure I was safe, and that I understood everything about it. All of them always welcome me to contact them with any questions or concerns. I recommend NuMotion to anyone who needs mobility equipment from a knowledgeable and fun team!! 

Business response:

Thank you for your positive feedback, Kristen! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (831) 724-5544. 

Sharon O.'s profile image
Sharon O. 
11 months ago

As far as scheduling it was worst ever! I had to wait almost 5 months or a little longer to get my chair repaired. The mechanic that came out to repair the chair was 😊!!!! 

Pedro B.'s profile image
Pedro B. 
a year ago

Numotion scheduled his arm rest to be replaced from his wheelchair . Numotion scheduled the replacement at the beginning of August. They did not show up nor did I get a call. 

Business response:

We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.  

Frequently asked questions about Numotion

How is Numotion rated?

Numotion has a 4.6 star rating with 128 reviews. 

When is Numotion open?

Numotion is closed now. It will open tomorrow at 8:30 a.m.