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Numotion

4.9

About this business

Numotion is the nation’s leading provider of Complex Rehab Technology (CRT), improving the lives of people with disabilities by enabling them to actively participate in everyday life. CRT is medically necessary, individually configured mobility products and services, including manual and power wheelchairs, designed to meet the unique medical and functional needs of individuals with significant disabilities and medical conditions to provide them with greater independence. 

Location details

10052 Justin Dr, Ste G, Urbandale, IA, 50322, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.9114 reviews
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Erryn D.'s profile image
Erryn D. 
a month ago

I had a wonderful experience with Numotion, literally from start to finish. The technician Troy who helped do my fitting was a phenomenal representative to Numotion and incredibly attentive to my needs in a wheelchair. This is my first wheelchair, and I was very nervous as I have severe social anxieties that make meeting and conversing with people difficult, but the care and empathy expressed by every single rep I've encountered with Numotion made almost all my anxieties melt away. When my chair was delivered I had another... read more

Business response:

Thank you for your positive feedback, Erryn! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (515) 727-4923. 

James T.'s profile image
James T. 
5 months ago

Avery replaced the shocks & cables on my wheelchair. He is very knowledgeable about the kind of wheelchair I use. He is a very fast mechanic. 

Business response:

Thank you for your positive feedback, James! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (515) 727-4923. 

Hunter M.'s profile image
Hunter M. 
6 months ago

We met with Nick today to order my son’s new chair. Nick listened to our needs and made sure we didn’t leave anything out! 

Business response:

Thank you for your positive feedback, Hunter! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (515) 727-4923. 

Beauden L.'s profile image
Beauden L. 
7 months ago

Promptness in getting wheel chair was a5, but a couple of components on wheel chair I hope get corrected is the leverage on handle to push( need a longer extended handle) and the straps for vest is not as convenient as last one … when he wears winter clothing the ear if loosening and tightening straps is not as convenient as previous straps . Positives: quick availability, the foot plates, and the upper release handles to maneuver seat in positions. 

Business response:

We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.  

Rhonda R.'s profile image
Rhonda R. 
8 months ago

I had a pleasant experience with the service on my wheelchair. 

Business response:

Thank you for your positive feedback, Rhonda! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (515) 727-4923. 

Alan D.'s profile image
Alan D. 
9 months ago

Troy was extremely knowledgeable as usual. My chair is back to fully operational without flashing errors. He was ver helpful regarding the planned enhancement to my chair and I’m looking forward to the change soon. 

Business response:

Thank you for your positive feedback, Alan! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (515) 727-4923. 

Phillip S.'s profile image
Phillip S. 
11 months ago

Dakota did an excellent job keeping the appointment when he was already delayed at a prior job and did excellent work installing the wheelchair batteries and delivering the lift battery and charging unit. The scheduling process was not smooth as the lady insisted on a 12-4pm arrival for an hour visit time/ availability time when Phil does not get home before 1:30pm and sometimes 2pm, which I told the lady. Another lady had to schedule a shorter time for the lift, since not installing just delivering them, and the wheelchair ... read more

Business response:

Thank you for your positive feedback, Phillip! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (515) 727-4923. 

Delores A.'s profile image
Delores A. 
a year ago

It was my husbands experience and they had no problems. We would definitely call them again. 

Business response:

Thank you for your positive feedback, Delores! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (515) 727-4923. 

Beth A.'s profile image
Beth A. 
a year ago

Loved the guy who came to repair my wheelchair .very nice ,on time 

Business response:

Thank you for your positive feedback, Beth! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (515) 727-4923. 

Frequently asked questions about Numotion

How is Numotion rated?

Numotion has a 4.9 star rating with 114 reviews. 

When is Numotion open?

Numotion is open now. It will close at 4:30 p.m.