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13300 LAKEFRONT DR, Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Your technician showed up when he said he was.
Business response:
Thank you for your positive feedback, Melissa! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (314) 699-9500.
Corey has always been a man that takes my issue's seriously & does every thing he can to help. When a cushion doesn't work for me, he goes to another level of searching for one that will help. Corey asks for help from others & is determined to find the right fit for me. I have confidence that he will do just that.
Business response:
Thank you for your positive feedback, Teresa! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (314) 699-9500.
Everything went well, and I'm happy with the outcome.
Business response:
Thank you for your positive feedback, Sonja! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (314) 699-9500.
a team aproac that really work every person I came in contact with followed through with their promises
Business response:
We greatly appreciate your positive feedback, Leo! Our team at Numotion is committed to providing exceptional service and ensuring that every promise is fulfilled. Thank you for recognizing our team's dedication. If you have any further questions or need assistance, please don't hesitate to reach out to us at (314) 699-9500.
Everyone was so helpful getting Jace the right wheelchair for his needs thank you all for that your foundation has helped him so much this will make him happy and make him wanta do more thanks again and Merry Christmas and Happy Holidays to all of you who made this possible for my grandson
Business response:
Thank you for your kind words! We're thrilled to hear that Jace is happy with his new wheelchair. It's our pleasure to assist and make a positive impact on his life. Wishing you and your family a Merry Christmas and Happy Holidays as well.
The chair was too wide due to the wheels.
The technicians are terrific. I give them 5 stars. Dealing with phone Operator in the Philippines is a pain. Every phone call requires me to give them my phone number date of birth and mailing address before they will talk to me. Trying to get a simple question asked from a technician That requires to make an appointment for a technician. What kind of customer service is that? The lounge chairs in the waiting room are great if you are an able-bodied person, but it is impossible to transfer into or out of a wheelchair.
I had a new back for my chair and a new seat sling. The new seat sling did not match up to holes so August had to order a different. He did put the new back on however he installed it too far forword
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Wrong parts for my Quantum edge-3 chair were shipped and therefore technician was unable to repair my chair.
Numotion has a 4.6 star rating with 847 reviews.
Numotion is closed now. It will open tomorrow at 8:30 a.m.