Oak Bay Beach Hotel

Summer Coley-Ward 

on Facebook

9 years ago

Disappointing! Beautiful hotel and amenities with loads of potential to be a 5 star resort (as claimed) if and when they step up their service and management. Takes over an hour to receive poolside service (but you'll be automatically charged a gratuity for poor service anyhow) 3 calls before reaching front desk, disheveled poolside changerooms (not being tended to during the evening resulting in dirty towels and empty cups everywhere) and lackadaisical check out (young front desk attendant walked off midway through our chec... read more

Angela James Chisum 

on Facebook

9 years ago

Overall a lovely stay. Wonderful views and the property was very well maintained. Pools are great. We even saw orcas in the bay, an unexpected bonus! We can to celebrate our 15th anniversary and was expecting more acknowledgement. They did present a tray with two little cookies and "Happy Anniversary" written in chocolate. Expected more, have reicieved champagne at lesser hotels. Food at the pub was bland and overpriced. The cafe was tasty though! Housekeeping was marginal. Little things like a dish left, iron not put away, ... read more

Rosemary Zabaleta 

on Facebook

9 years ago

Went to the snug for lunch. Won't be rushing back. Food was ok at best and this version of "the snug" is like a hotel coffee shop for breakfast or lunch. Nothing cozy and snug like about it at all. No sun on the patio at lunch time , so, too cold to sit out there. Really miss the "old" snug at the original obbh. 

Gail-Anne Brighton 

on Facebook

13 years ago

As a customer of the Oak Bay Beach Hotel for over 50 yrs., I am excited to visit the new setting. Many thanks for all your hard work and countless hours of thoughtful planning. Good wishes, Gail.