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Oak Knoll Animal Hospital
- Veterinarians
- Moline , IL
About this business
Location details
3113 41st Street, Moline , IL, 61265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 12:00 p.m. | |
| Tue | 7:00 a.m. to 12:00 p.m. | |
| Wed | 7:00 a.m. to 12:00 p.m. | |
| Thu | 7:00 a.m. to 12:00 p.m. | |
| Fri | 7:00 a.m. to 12:00 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
RecommendedOak knoll has the greatest Dr's and friendly staff. I trust them with all my loved ones.
Very dissatisfied 5 month experience with my senior cat and severe health concerns.
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Technicians eavesdropped on our private conversations after leaving the room knowing that my wife and I were unsatisfied with her glib repetitive answers to different questions. Then the doctor accused me of being in the wrong, without asking me or my wife what happened. Also, on top of that unprofessional behavior, they included their tilted view of the situation into my dogs medical records. Petty people who only care about their employees feelings.
Business response:
Grant, we’re sorry to hear that you had a negative experience with us. We strive to offer exceptional customer service and care and are disappointed that we didn’t meet your expectations. We have shared your feedback with our team to improve our service for future visits.
Do not take your dog there! Very unprofessional staff. Hangs up on callers. Don’t care about animals
Business response:
Hi Mindy, We take reviews very seriously and I was hoping to connect with you regarding your concerns. I tried looking for your account in our system so I could reach out to you, but I couldn't find it. If you are willing to call and ask to speak with me, I would like to learn more about your concerns. Please call our office and ask to speak with me, I am on site everyday but Tuesday. Thanks -Stephanie Hamerlinck, Hospital Manager
Great until they want to charge you for extra exams for a shot even though you are still within your yearly exam time frame. No thank you, we will be going elsewhere from now on.
After multiple negative experiences with me and my family, we are switching Vets. This place has gone down hill 100% since Greiner left. Used to be the only place I’d trust with my pets, now I do not trust them at all. Very unprofessional comments from techs as well.
Business response:
Hi Alexandria, we appreciate your honest feedback. We take our reviews very seriously, and I would like to discuss your experiences with you to find out where things went wrong. I was not able to find your information in our system to call you directly, but I would appreciate an opportunity to hear about your experiences in more detail. Please give me a call at your convenience at (309)762-9483 if you would like to talk. Thank you, Stephanie Hamerlinck, Hospital Manager
Frequently asked questions about Oak Knoll Animal Hospital
How is Oak Knoll Animal Hospital rated?
Oak Knoll Animal Hospital has a 4.6 star rating with 461 reviews.
When is Oak Knoll Animal Hospital open?
Oak Knoll Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.