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Oaks at Hampton
- Assisted Living Facilities
- Cumming, GA
About this business
Location details
5610 Hampton Park Dr, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
My sister wrote the not so nice review below. An Oaks representative responded. I must say the response is inaccurate. My sister did not give inaccurate information to the Oaks regarding my mothers admission. She provided the information she had. The Oaks admitting team was supposed to meet with personal care home nurse & ASSESS my mom & get the accurate information. They failed to do so. Also, they did in fact charge the full amount even though my sister had to hire private care givers to care for my mother while she was th... read more
My family had a very unpleasant experience at this facility. My mother had become completely non-ambulatory and had to move from the personal care home her & my father lived in because they were not licensed to care for non-ambulatory residents. The staff from the Oaks facility, including an admission RN, came and evaluated my mother. They said that they could definitely care for her, were licensed to care for non-ambulatory residents; and accepted her, So, we paid the monthly fee and moved both our parents here, After 6 day... read more
Business response:
Although we do have a higher licensure level and are able to accommodate residents with hire care needs, this particular situation was beyond our scope of care. It was extremely unfortunate we were not able to make that determination during the initial evaluation. We rely on a complete and accurate portrayal of the prospective resident’s needs prior to moving in to our community. If we are given inaccurate or, misinformation, it is extremely difficult to make a sound determination of care needs. The care and safety of the pe... read more
We toured this facility. Pretty on the outside. Was not at all impressed with the inside or the resident rooms. The rooms are dark, only 1 small window in bedroom. We decided this was not the place for our dad. As a side note, the lady at the front desk was rather rude and unfriendly. Did not have a good feeling here.
We toured here when we were looking around. We didn't really like it. It was dark and depressing, and not very elegant. This was not a good fit for us.
Disappointed with the ownership of the facility. My mother-in-law was there for a total of 4 days before The Oaks required her to leave their facility in order to be hospitalized for a condition they were not equipped to treat. We requested a credit since we prepaid for the month and paid their application fee of almost $1,000. The staff indicated a credit would be issued but required approval from the owner. The owner initially said he would issue a credit but ultimately refused. My mother-in law never returned to The Oaks ... read more
Frequently asked questions about Oaks at Hampton
How is Oaks at Hampton rated?
Oaks at Hampton has a 4.4 star rating with 189 reviews.
When is Oaks at Hampton open?
Oaks at Hampton is closed now. It will open at 8:00 a.m.