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Oaks at Hampton
- Assisted Living Facilities
- Cumming, GA
About this business
Location details
5610 Hampton Park Dr, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
we have been here for 1 month.so far we like it real well.
We had an excellent experience with a Place for Mom. The Oaks at Hampton is a beautiful facility with the most friendly staff. We could not be more satisfied.
We moved my dad in The Oaks at Hampton the week it opened. The environment is very warm and homey. The food is excellent and the dining room is beautiful. The staff is wonderful. Everyone appears to love their job and is so pleasant and accommodating. It is a facility you don't mind going to visit your family member in because people know your name and care about you and your loved one. My dad's level of care is at the top of the scale, so he doesn't really get to appreciate the total facility, which is too bad because there... read more
It looked like they had quality care and a nice variety of activities. It's a nice clean facility, and the staff were very friendly and helpful. This is one of the communities I toured when I was looking into care options for my loved one. I looked at quite a few options in the area and I was very impressed with all of them. This didn't end up being the place that I selected but I was still impressed by what I saw here.
Very much enjoyed visiting with Gail at Oaks of Hampton. Paul, the maintenance director was very kind to show us around before others arrived on Saturday morning. We loved Gail's background, her outlook, and her involvement in the community. Everyone we met was very attentive and understanding to our situation. I also very much like the Oaks 'Philosophy'
I wouldn't recommend the Oaks at Hampton, it didn't work out. Consider a smaller community. There are some good people at the Oaks, we just don't feel that the care is adequate for the elderly with Alzheimer's.
First, there are many wonderful folks that work there. However, when your loved one has Parkinson’s and then enters hospice, having the substitute med tech be disrespectful to them – initially when they enter hospice and then a month later on the night that they pass away – that’s not something that management should tolerate. That’s what happened. My wife wrote detailed reviews on this and other platforms sharing the details several months later. I’m not going to recap the content of her review here, except to say that we w... read more
Business response:
Mark - Thank you for sharing your continued perspective. We recognize the seriousness of the concerns you and your wife have raised and again acknowledge the loss your family has experienced. As communicated in prior responses, our community completed a comprehensive internal review of the situation, including review of the video footage provided, and the matter was also reviewed by the appropriate state regulatory agency. Both reviews concluded that care standards were followed and that no policy or regulatory violations oc... read more
We moved my Dad here after my Mother passed from their home in Chattanooga, TN where he and Mom were so deeply loved and respected. The Oaks at Hampton seemed like a good place for Dad in the beginning; however, I began documenting everything due to some questionable things we observed being allowed/tolerated by the staff towards the residents. We eventually added cameras to my Dad’s room, as anyone who has a loved one in these facilities should! Same director, but numerous staff turnovers, including 4 wellness directors in ... read more
Business response:
Melanie - We are truly sorry to hear of your family’s loss. Losing someone close is never easy, and we recognize the emotions that come with such a difficult time. The Oaks at Hampton is built on a foundation of compassion, respect, and accountability in the care we provide. While we take every concern to heart and we quickly investigated all of the concerns you vocalized, after careful review, we did not find evidence to support the claims shared with us. Our team remains committed to serving residents with dignity and kind... read more
We moved my Dad here after my Mother passed from their beloved city, Chattanooga, TN where he and Mom were so deeply loved and respected. The Oaks at Hampton was good at “keeping up appearances” until my Dad was an actual resident. I began documenting everything and so many things were allowed/tolerated by the staff towards the residents that should not have been. We eventually added cameras to my Dad’s room, as anyone who has a loved one in one of these facilities should! Same director, but numerous staff turnovers, includi... read more
Frequently asked questions about Oaks at Hampton
How is Oaks at Hampton rated?
Oaks at Hampton has a 4.4 star rating with 189 reviews.
When is Oaks at Hampton open?
Oaks at Hampton is closed now. It will open at 8:00 a.m.