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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great work! Professional and friendly! Highly recommended!!!
We were fortunate to get a free estimate from Omar at Optimum Construction and the experience has changed my impression of contractors forever. This was a level of professionalism and excellent customer service and interaction I had never expected. We just moved into a larger place and needed to paint the entire house and finish the basement. The initial experience started with a professional contract and the most reasonable price of all our estimates. Omar promised to have the project completed in 13 days and even though my... read more
Great prices, great quality, they have my highest recommendation!!!
Phase 1 of our renovation is done! Thank you Omar & crew! Great work, amazing speed & professionalism. We are thrilled with the progress & so happy we found you!
Business response:
Thanks Lisa, looking forward to continue helping on project "awsome sauce"
My experience was truly horrible. The owner was dismissive, far from genuine , and simply mean after obtaining the job. I have done three home remodels with construction companies in two different states, and had never experienced anything close to this disappointment. The work that was completed was far from like it was done professionally, and while I was told they would continue to return for up to a year to fix any issues that had been observed—my messages went on to be ignored. I would keep researching further for an ho... read more
Business response:
Ms. Brooke, we are sincerely sorry to hear that you are an unsatisfied client. We work hard to deliver quality work and exceptional customer service, as most of our testimonials show. After reviewing this project and all the documentation, including text messages between you and one of our top project managers. While you initially contacted us in December of 2020, work did not begin until March 2021 due to your personal scheduling conflicts. After work was completed, you contacted us to fix a few cracks in your ceiling due... read more
Great experience. Project manager was meticulous with details. The construction crew were just amazing. Good, quality work.! Very pleased and would highly recommend Optimum
Business response:
Thank you for sharing!!! We value your opinion and appreciate your business! Please refer us to your friends, family, neighbors!
Unethical. I would invite you for a tour of a remodel Optimum did on Comus Road. If you're impressed, hire them. If Omar is proud of his work, he would encourage you to view our home. If not, well, that speaks volumes, doesn't It? PM me for a tour... I beg you to do this before you hire. Our property cannot lie.
Business response:
Dear Ann, we are sorry you feel that way, unfortunately you've decided to terminate your contract with us and asked us to stop the work while we were almost done with your project. We were down to only few items and punch-list (2-3 days’ worth of work). You said that your Husband will have to Continue the work himself and that you wanted to save the final Payment since you ran out of budget. Our work Quality is always outstanding, and we are known for it, our reference, reviews and repetition speaks for itself. You simply sh... read more
Further update: While I understand need for Optimum Construction to respond to my review, the response necessitates further comment. This response would lead you to believe that the problem with the pooling water in the shower is the only one that occurred in a project that took twice as long as it should have and then took 3 months to receive the refunds that were due. In fact, this was not the only problem: some of which were resolved and some which we decided to live with. With respect to the water pooling problem, we've ... read more
Business response:
Carol & Jeff, it is unfortunate to hear that you had this type of experience. While we attempted to solve the issue, below are some clarifications. Your complaint states that there is water running at your feet while taking a shower which is very expected, especially with a high gallon per minute set like yours. It is impossible to determine the water flow/direction and which way will it run while the water is running. As soon as you turn off the water it all drains instantly. All four corners of your shower slope directly t... read more
Optimum Construction has a 4.5 star rating with 207 reviews.
Optimum Construction is closed now. It will open on Monday at 8:00 a.m.