Oral & Maxillofacial Surgery of Carbondale's cover image

This profile has been claimed by the business owner or representative.

Oral & Maxillofacial Surgery of Carbondale

4.9

About this business

Location details

1111 E Walnut St B, Carbondale, IL, 62901, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9929 reviews
Select a rating
Heather Headie Groutage's profile image
Heather Headie Groutage 
recommend  Recommended
11 years ago

Wonderful Team! Nice folks! 

David Corzine's profile image
David Corzine 
recommend  Recommended
11 years ago
Tricia Engel Rochman's profile image
Tricia Engel Rochman 
recommend  Recommended
11 years ago
Becky Little's profile image
Becky Little 
recommend  Recommended
12 years ago

Business response:

Hi, Becky. Your feedback is highly appreciated. Thank you so much for the review! 

Krystal Black's profile image
Krystal Black 
12 years ago
Nathi Dlamini's profile image
Nathi Dlamini 
recommend  Recommended
a year ago

I lost so much and was really devastated in those hands Mrs. Maddie Schafer f Romance scammers and in cryptocurrency I had to seek help until I was directed to , and her Recovery company that helped me to recover all the money I had lost. it was really worth it and today I’m now a happy woman I will be happy to share my experience with everyone here if you have lost any money in any way, Dm her Email: maddieschafer6@gmail.com WhatsApp : +1 (760) 884-4856 FB: Maddie Fx Schaefer 

Jannetta Edwards's profile image
Jannetta Edwards 
a year ago

Did horrible surgery on me 15 months ago. Laun Can’t do the work YET Laun suggest’s 3 DENTAL SCHOOL’S.? Why didn’t you suggest SIU Dental School? I won’t go to anyone non Board certified. I read it all in office note, You failed to send page 1. NOT SURPRISED On page 2., Stated referral was School’s/Students! You can’t even do the work but a student at a dental school can? Oh you forgot my consent form to get records sent to my home. Think I want another Oral Surgeon to read your lie’s? If you don’t agree with Laun he ... read more

Business response:

Cone Beam CT scans are not indicated on every patient. A Cone Beam CT scan uses a special technology to generate 3D images of dental structures, soft tissues, nerve paths, and bone in the craniofacial region in a single scan. CBCT imaging is indicated for deeply impacted teeth, implants, some bone grafting procedures, pathology such as cysts, tori removal, supernumerary teeth, and evaluation of the jaw, sinuses, nerve canals, and nasal cavity. There are many CBCT machines on the market and the imaging and quality you get fro... read more

Bridget Baumann Lescelius's profile image
Bridget Baumann Lescelius 
2 years ago

Office workers are rude and unprofessional. No billing transparency. 

Business response:

Bridgett: We appreciate the feedback. All patients are given an itemized treatment plan for services being rendered at our office. To be as transparent as possible, our office provides all patients with a written financial policy for our office. Additionally, you are not a patient of record at this office, and to request of any small business a profit and loss statement, along with salaries of all team members is unreasonable. Respectfully, Billy B. Laun II, DDS 

Donna Glass's profile image
Donna Glass 
3 years ago

My daughter had an appointment with Dr. Laun at 3:20 on November 16th and I had to pay $385 for the exam, including a CT. We did see the doctor until 5:05. There were NO X-rays taken. No CT. No scans whatsoever were done. He educated us about the history of TMJ for 18 minutes and said for my daughter to stop wearing her retainer and start wearing a mouth guard. I called and asked why I had to pay $385 when I provided the X-ray, MRI disks, and radiology report to them. First, the office manager said I prepaid for a CT. She d... read more

Business response:

Thank you for taking the time to leave a review. Our office strives to provide the best care possible to all our patients and would be happy to address your concerns directly if you contact our office. As an Oral & Maxillofacial Surgery specialty office, our surgeons diagnose and manage a wide variety of problems including removal of teeth, dental implants, oral head & neck pathology, dental and skeletal irregularities, facial trauma, TMJ and facial pain. The type of consultation and imaging needed is customized to each pat... read more

Frequently asked questions about Oral & Maxillofacial Surgery of Carbondale

How is Oral & Maxillofacial Surgery of Carbondale rated?

Oral & Maxillofacial Surgery of Carbondale has a 4.9 star rating with 929 reviews. 

When is Oral & Maxillofacial Surgery of Carbondale open?

Oral & Maxillofacial Surgery of Carbondale is closed now. It will open at 7:00 a.m.