OrderlyMeds

Cassandra P 

on BBB

11 months ago

I have been with Orderly Meds for almost a year now. I have had a great experience up until a couple weeks ago. I had to change my email address and ever since then, I have been locked out of my account. It has been weeks, I have talked to countless customer service people and they refuse to help me. I asked for them to send me my prescription so I can sign up with a different provider, and they are holding it hostage. I am now forced to go cold turkey without medication for weeks. If you are looking for a GLP1 provider, I w... read more

Robin R 

on BBB

11 months ago

I received 3mths supply of *********** compound. Vials were expired. I called customer service to ask that they ship 2 new vials. I was told that maybe im not injecting them correctly and that vials are good 300 dys after expiration. Wrong!! Im a nurse. Then they tried to send me a formal letter stating they extended the exp date. WRONG AGAIN!! I still have not gotten a call back nor have i received a refund or 2 new vials. I do NOT recommend them 

Kelli S 

on BBB

a year ago

Absolute worst company *** ever had to deal with. Took 10 days of calling in delays in message reviews they took the $500 out of my account immediately. Spent 10 days waiting and calling again and speaking to customer service. They said my money will be refunded in a few days, but Im not holding my breath. Do not use this company. Shouldve vetted them a lot better than I did. The medicine never came. It was never ordered. Got about ***************************************************** back and never did. Constant delays. 

Krista D 

on BBB

a year ago

Orderly Meds shipped expired medication to me which is ineffective. They have done nothing to remedy the situation and I have wasted my money! Do not use Orderly Meds for your GLP -1 needs!! Unethical terrible company! 

Jen L 

on BBB

a year ago

My overall experience is awful.I was charge 4x's more that my friends on the East Coast Had a pen malfunction and it was not replaced the product I received DID NOT WORK I have not had any resolution just alot of meaningless text I am very disappointed for the amount of money I spent to not have any results 

Felina R 

on BBB

a year ago

At this point Its a scam. I completed my screening and my card was not supposed to be charged until the order was complete. It was charged in seconds. I have heard anything. No emails or phone calls. As of 08/11/2025 no status update. I want my money back. I did dispute and now I'm just waiting to see the outcome. 

Elena S 

on BBB

a year ago

I'm extremely disappointed with my experience. I was charged double the initial price I was told with no refund option. The support system is also lacking, making it impossible to get in touch with a provider. To top it off, I haven't seen any weight loss results after 1.5 months. 

Leighanne M 

on BBB

a year ago

Unscrupulous. Orderly cancelled my order with no notice or explanation. This was medication that I was counting on and desperately needed. 

Jennifer C 

on BBB

a year ago

******** customer service. **************** is everything, and this company completely lacks it. My husband and I have been so blessed to get pregnant and therefore cannot take meds for a while. I have a brand new untouched bottle of meds, so I reached out in hopes of getting any kind of credit or discount for after my pregnancy, . Their response was "SINCE YOU'RE PREGNANT, JUST THROW IT AWAY". I had all the intention to return after my pregnancy, but the complete disregard for their customers is just not ok. A small credit ... read more