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1355 Bells Ferry Rd, Marietta, GA, 30066, United States
Get directionsNice and friendly in customer and in home service. Thorough inspections.
Business response:
Thank you for the great feedback!
I believe in giving credit for great customer service. I have never used a pest control company before, but the steps we were taking to control the spider population weren't working and, after spotting a couple huge wolf spiders, we gave in and called orkin. The lady (forgive me, but I've forgotten her name) I spoke to over the phone was very polite and she didn't push anything that wasn't needed. She patiently went over my situation to find the best service to fit my needs. Don, the technician, called when he was in route... read more
Was scheduled between 8 and 10. I told the gentleman I talked to, I need them there as close to 8 as possible. I lose money every minute im not at work. Exterminator didn't show up till almost 9. When he got there, all he did was spray the best a little bit THEN he didn't have the right equipment to completely kill the nest and told me he had to run to Sandy Springs for the right equipment and would be back. For $350, I expected a lot more. Will not be calling them again. Exterminator I met this morning was nice though. Go... read more
Business response:
Thank you Trevor for sharing your concerns. We apologize for the inconvenience you experienced. Please feel free to reach out to us at (470) 377-7997 to discuss this further.
Orkin employee in uniform through a large blue bag and a water bottle on mailbox and in the street.
Business response:
Good morning Mr. Lee. I am very sorry for this! Please call our office at your convenience so that we can get a few more details about what happened. Our direct phone number is 770-422-7301. Thank you
Orkin has a 4.7 star rating with 1,771 reviews.
Orkin is open now. It is open 24/7.