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Orkin
- Pest Control
- St Rose, LA
About this business
Location details
137 Canvasback Dr, Ste B, St Rose, LA, 70087, United States
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RecommendedMarcus was so friendly and helpful!
Business response:
Thanks for the thumbs up and we appreciate your business
RecommendedProfessional and thorough!
RecommendedPunctuality, courtesy and efficiency
RecommendedRyan always polite and on time. Great service
Business response:
Thanks for the thumbs up we truly appreciate your business
Recommended
Hiring this company was a HUGE waste of time. They falsely advertise “free inspections,” and before hiring them I specifically asked if they sprayed under houses and in attics and was told they did/would. On the day of service, the technician (Carlos) said they do not go into attics or spray underneath houses, even though I had already paid in advance. I called to complain since the issue was still unresolved. Ray apologized and rescheduled, promising someone would spray the house and underneath it the following week. Howe... read more
Business response:
Hello Rochelle, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (504) 322-3263 to determine how we can provide you with a solution that makes you smile. At Orkin, we value our customers opinions and would like to thank you for bringing this to our attention.
No details in contract. I literally dont know what I am paying for. Reports rushed and generic. More lines threatening to void protection--for conditions common on any New Orleans house--than actually useful information. No notice to make appointment. I think the goal may be to avoid the customers and thereby rush the inspection. Reports use industry jargon to I assume keep them just legally correct. Years ago I have had both Terminix and Orkin and the $300 annual included some kind of treatment and in home inspection... read more
Business response:
Ms Adderley, We understand your frustration especially during the recent events. Someone from our local branch will be reaching out to you today to help you with this matter.
Lol where to start? Managed to lose my payment, had the wrong name on my contract, showed up completely unannounced and disturbed my tenant who was in the middle of a job interview, lost paperwork multiple times. They just seem super unorganized and like they can’t get their stuff together.
Business response:
Sorry to hear. Give us a call at 504-273-6681 and we can fix all of those issues.
RecommendedWhen I contacted Orkin, I had a serious mouse problem inside my house and rats and mice outside. I live beside a drainage canal and have chickens and ducks for pets. I have not seen a mouse inside for months nor any signs of them. None of my pets has been harmed.
Business response:
Thanks Julia!
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.7 star rating with 2,552 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.