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805 Newtown Cir, Ste 170, Lexington, KY, 40511, United States
Get directionsSo very efficient in scheduling and promptness to be there on your appointment time! Takes time to listen to your questions and explains to your satisfaction! Always when leaving tells you to call if you have any issues after your service and they will return. Excellent service by my technician David Dupree!!
Business response:
Thank you for your response. David is one of the best! We are so glad you are happy with your service and your tech. If you need anything from us please feel free to call and we will be happy to assist you!
Did not show up for appointment and was unable to reach said technician who didn’t show up.
Business response:
We're sorry to hear about your experience. Please contact us at (859) 317-2987 to address this issue.
Was told an electrician would come in 2 weeks following completion to complete sump pump hook up. It’s since been almost 6 weeks with no electrician follow up. Orkin advised it’s “not their problem, it’s the electricians problem” but refused to provide electricians information. Terrible customer service.
Your rep called me several days ago, I couldn’t gat to phone. Called him back when I could and got recording. Left him me phone and address and name for him to recall. Never heard back till this morning, made appt between 10-12. It is now 12:45 and have not seen nor heard from him. VERY disappointed with your recent service.
Business response:
Hey Charles Miday so sorry to hear your experience wasn't awesome. What can I do to make it right?
For $208.00 a technician (who was a real friendly guy) to spray a can of PT Wasp Freeze, that costs $11.00 on the internet, in an outdoor potted plant where there was a wasp nest. Total ripoff!!!!
Orkin has a 4.8 star rating with 1,810 reviews.
Orkin is open now. It is open 24/7.