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715 Bluecrab Rd, Newport News, VA, 23606, United States
Get directionsThey are thorough, efficient and the technician who services my rental in Hampton by the name of Anthony is very easy to work with.
Business response:
Thank you for your review! We'll let Anthony know about your kind words!
Terrible experience they no showed the initial service appointment that was scheduled over a month ago on October 13th. They did not call. When I tried to reach the local office they were closed despite having 24 hours listed on their website and Google. Horrible experience I would not recommend them due to the complete disregard of the time of paying customers with a contractual agreement. Please choose to go with Terminix or a local company. I hate that i am stuck in a contract valued at over $500 for people who don’t even... read more
Business response:
Hi Tamera we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family. We want to make this right - call us at (757) 921-9038 and we can talk about making it up to you.
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Business response:
✔
This company sucks go with another pest company. After my 1 year of service I canceled because they don’t spray around inside and out of your whole house like I was promised then after paying my last bill and canceling they try to call me a few weeks later and said you have a balance from over 7 years ago. Funny because I don’t remember that this is my first time having orkin. They just lie because if that was true then why didn’t they say anything about it when I signed up for the service last year. Never got a bill, ca... read more
Business response:
Unfortunately we are unable to locate your account. Please call us at 757-873-2272, Thank you.
it didn't help my spider problem
yall could improve by doing what yall said yall were going to do. Its been a long time since the company came to our house and yall missed an appointment and then on top of that yall don't even call us to reschedule. Here its is seems like 2 months later yall wanna show up. Now supposedly yall have a new manager that's not the probably need a new staff that can performed the job right! Not happy with at all with this company and no I would not recommend yall period
Business response:
Unfortunately we are unable to locate your account. Please call us at 757-873-2272, Thank you.
Terrible customer service. Making it as difficult as possible to cancel. Basically saying I signed a year contract, however, when I signed I was told that they “like” for customers to stay with them 1 year but it wasn’t required. Now I’m being told a different story. When I set up my service, I specifically said I had an ant problem in my lawn- the sales rep set me up for interior and exterior service and it seemed simple enough. When the field agent got here, he said the outside treatment was mainly for mosquitoes but he’d ... read more
Business response:
A member of our team will be in contact with you
not worth the money for the service I received.
Customer service is very poor. Service appointment made, no one shows or calls. This happened twice this week. As a client I call to ask where the tech is and both times I’m told,” the inspector scheduled for your residence didn’t come to work today”. It is after 3 pm when I am told this! Why hasn’t someone from Orkin contacted me earlier to reschedule? Not only twice in one week, this has happened several times over the years!
Business response:
A member of our team will be in contact with you.
Orkin has a 4.5 star rating with 1,705 reviews.
Orkin is open now. It is open 24/7.