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Orkin
- Pest Control
- Newport News, VA
About this business
With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin’s residential and commercial plans fit your need... read more
Location details
715 Bluecrab Rd, Newport News, VA, 23606, United States
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Orkin failed to control a bedbug issue in my apartment building in 3 apartment's above mine. When they finally made their to the floor below I found them in my apartment and complained to the town health inspector. The ***** specialist then wrote an email saying I was ground zero and where they were originated. Altho the top floor has been treated prior since 2023 by another company as well as orkin being the last to treat and take on the infestation. This email has resulted in me being sued by my landlord and wants me to pa... read more
If I could leave zero stars I would. Terrible customer service. Still had bugs everywhere after their services. I canceled the service and they still continued to charge me. They did not notify me and then sent those payments to a debt collector. I had perfect credit until them. Then when i called the lady was extremely rude and told me basically to go fly a kite. WORST pest control company *** ever dealt with. One of the worst customer service experiences *** ever had. DO NOT USE THIS COMPANY
I contacted Orkin for pest control problems because they are a national brand and thought that would carry some weight. Initial quote visit went well but I was told you could not pay for services as you go (I later learned that was a lie) and was told for service to start I would have to finance with their company of choice (predatory lending). They have since come for first service which went well. Upon my monthly follow *** they have cancelled twice without notice or explanation and on the third time claimed they couldnt r... read more
We were told the $7k price tag meant that we would have no issues and that professionals were going to remove our insulation and replace it due to a squirrel getting in through the *****. The crew never taped off the area and now insulation covers the master bedroom and all of its contents. Now I can't stay in my bedroom until we get a professional remediation company to resolve the issue and I have to send my entire wardrobe to the dry cleaners, sounds over the top? Ask me for photos or video! This happened today, 10/16/202... read more
I have the following issues with this company;For my initial visit ***** arrive and went over details with my child And attempted to take a payment from him. Contract and payment details had already been discussed the day before.Considering I couldn't be home for the entire visit I wrote everything out in details of where we had noticed issues.***** told me to call with any questions that I had. I called him the day of my initial visit, 2 months later still no return ************ says 24 hours a day, They were never availabl... read more
I was almost scammed $16,000+.I feel I wasted my money. We had mice in our garage. I did what I could as a homeowner and still kept hearing and seeing activity. So, I reached out to ******I was charged $200 for someone to come put some mouse traps in the garage and spray something along the exterior of my house. I was then told they offer free inspections and someone could come investigate for the mice.A man came and checked the attic and exterior. I didnt really get an explanation of how I was getting mice. Other than, they... read more
***** service out of ************, **, is almost non-existent. ***** installed about ***** termite bait stations around the perimeter of my home. They are supposed to be checked at least once a year, and the baits should be replaced as needed. I complained repeatedly for years that the bait stations hadn't been inspected for years. After repeated complaints to corporate and local the franchise, a senior inspector was sent to inspect inside the home and the bait traps. He was able to locate only 5 of them (about 25%) because ... read more
They told us we would only need to be out of the house for four hours while they treated and that it would then be safe for or newborn and cats. They said as soon as it was dry, we would be fine. They also said they would only be treating furniture and baseboardsno surfaces. We stayed out 24 hours to be extra cautious. When we returned, there were puddles of the product all over the house. Everything was still wet, and the house smelled of pesticides. They had treated all surfaceseven floors and counters. They sent an inspec... read more
****:1) Have payment plan with company to treat my rental property for ***** infestation.2) Company contacts me with a date and time to treat my house. e.g. from 10am to 12pm.3) Technician does not warn you that he is enroute.4) Technician arrives early (prior to 10am) and treats outside house.5) Technician states unable to treat inside house because he could not get inside.6) This Scam saves the company chemicals and allows the company to overbook customers. 7) I have called to reschedule inside house treatment, but they ar... read more
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4 star rating with 2,005 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.