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2640 N Packerland Dr, Green Bay, WI, 54303, United States
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My grandmother had problems with the people showing up for their appointments in the allotted time and then when they rescheduled they came hours early with no indication. For a while after that things seemed to be going okay but at the end when my grandma cancelled her services they didn’t actually cancel them and she was charged almost $80 even though nobody ever came to the house. She’s tried calling and talking to them multiple times and it’s been a month and they’ve yet to refund her for services that never happened.
Business response:
Please email me the the account info and I will gladly look Into this for you Branch612@orkin.com

Scheduled initial consultation and technician didnt show up TWICE and only rescheduled because WE called him to do so. Today he is a no call/no show and wont even answer the call... beyond frustrating...
Business response:
I am sorry this happened Jenni whacarea do you live In? Do you know we you had the appointment with? I will be happy to look int hi for you

I was lied to about the service and service agreement. The person who came to our house did a horrible job!! He did nothing like I was told what would be done. Can’t wait to cancel my service!

They have some bad communication skills with their after hours dispatcher, made an appointment that I took off work for just to be called at the time of my appointment that they wouldnt be able to get to me for a week, what was the point of the appointment then? I understand they are a few hours from me but still should honor an appointment when it was made clear i have an issue that id like to get control of before it getsout of hand.
Orkin has a 4.5 star rating with 1,330 reviews.
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