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Orkin

4.6
  • Pest Control
  • Kent, WA

About this business

Home ServicesPest Control

Location details

25400 74th Ave S, Kent, WA, 98032, United States

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4.6386 reviews
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P Sheridan M.'s profile image
P Sheridan M. 
rating
7 years ago

I just had the best service experience in years. I needed a pest control service quickly because we are hosting a party at my home in a few days and I was worried about a recent flurry of bee activity. I went online and chose Orkin because I recognized the name. I was able to get a same day appointment for late afternoon. When I realized later I was going to be late, I called the Orkin 1-800 number and they had the technician coming to my house call me back. When he (Ron Schwab) arrived, he was very professional and friend... read more

Natarshia M.'s profile image
Natarshia M. 
rating
8 years ago

I want to commend Orkin on their excellent customer service. Today I spoke with Angela who handled my situation with dignity and compassion. She made a situation that could've been embarrassing and overwhelming, pleasant and thoughtful. God Bless you. 

Gary Z.'s profile image
Gary Z. 
rating
7 months ago

I wish i can put 0* here. I have rodent issue in my backyard and i found out this company on google review, wish i would have checked yelp before hand. The initial assigned person promised how their bait and strategy is advanced and even have a entire village built to test the poison bait, DO NOT TRUST any of that. I paid $100/month not including several hundreds of dollars in the initial service, all they did is come and replace bait station, when asked to do more to put it under control, the only thing they did is to put s... read more

Manny D.'s profile image
Manny D. 
rating
2 years ago

Service since Sept. 22 ongoing issues since then. It seem they never can solved the issues. (no clue what they were doing ) Called tried to speak to a manager on 04/14 and 04/17/2023 and again today. Still no feedback from them .. 

Shelly C.'s profile image
Shelly C. 
rating
3 years ago

Orkin apparently isn't what it used to be. I have used them in the past with great results. My bad for not checking Yelp first before I signed up again. If I could write this review with a no star rating I would, as I paid thru the nose for a rodent issue for four months with ZERO results. The manager at the Kent facility tries to cover up lack of results with incredible excuses. When canceling service for lack of results, was told I had to give 30 day notice and then got another month bill for them to remove their trap... read more

Rich H.'s profile image
Rich H. 
rating
4 years ago

Anytime I give a 1 star rating, the company has gone out of it's way to deserve it and that is the case here. Initially I had a positive experience with Orkin in Snohomish county. They came out and sprayed and all went well. When I moved into my new home in Pierce county, I had them come out to do a preventative spray and make sure everything was ok. When the technician arrived, he did the job and we gave him a credit card and set up and appointment for him to return in 2 weeks. The 2 weeks come and go he never comes but lea... read more

Alex K.'s profile image
Alex K. 
rating
4 years ago

Orkin was my first experience with a pest control company and they didn't set the bar any higher than my ankles. 1. They rescheduled my appointment an hour before I was expecting them, not consulting me for the new appointment date. 2. The tech was shy (not a problem) but I found it odd that he never asked me any probing questions about why I scheduled a visit. So, I ended up word spilling in an awkward one sided conversation, trying to guess what info he needed from me. 3. He stated that there's no way to fully help my prob... read more

Edmund W.'s profile image
Edmund W. 
rating
6 years ago

i have hired orkin to help rat control. but the house is swarming with rats in crawlspace and they have set 5 traps. none of the trap has any rat. also, their follow up is not knowledgeable. He first got to the billing address and not the house. No idea where the traps are. They just try to sell you a crawlspace clean up as a follow up. 

Dev ..'s profile image
Dev .. 
rating
6 years ago

There are two reasons why I'm giving them a 2-star review. 1) Prior to signing up with Orkin, we'd been receiving services from another pest control company who'd been unable to eradicate a clover mite infestation on our property. As such, I wanted to make sure that Orkin would actually be able to handle this problem, and I was assured by Orkin customer service that they could. As it turns out, however, they were able to do even less than the previous company we'd been receiving services from, and ironically, the infestati... read more

Business response:

Hi Dev, We are so sorry to hear that your experience with Orkin did not meet expectations. It seems you have already spoken with a representative from our branch. If you have any additional concerns please give us a call. 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.6 star rating with 386 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.