Orkin

4.7

Pest Control
Springfield, MO

About this business

Home ServicesPest Control

Location details

524 S Union Ave, Springfield, MO, 65802, United States

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4.72,613 reviews

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Judy Surber Alderson

4 years ago

I had a very good tech but since he retired it’s been a disaster! They’ve canceled my appt and never notified me! My time was noon to2:00 and he was running late but no one let me know- I had to call about 6 times before I got someone! I have 4 dogs and I need to know what is going on so I can let them out! The tech never let me know he was done usually they come to my door and let me know what they did! I asked for the sticky strips but he didn’t leave me any!

Business response:

Judy we appreciate your feed back and will work on getting things taken care of better for you.

Rick Andrulis

4 years ago

Technician came today and had no cardboard traps. Didn’t set a current mice trap. Didn’t spray all the baseboards inside the house as in the past. Worthless visit and when we called the local office got excuses and said they would reschedule a visit at an uncertain date as they couldn’t tell me when because of upcoming holiday and not sure of supplies being delivered. All unacceptable.

Business response:

Rick we apologize for not having the glue boards at your service. We will be in touch to get them out to your home.

Lilly Paul

5 years ago

We we’re scheduled between 4-5 on a Monday with Orkin. Great communication, good sales pitch. I moved into an old house about 2 months ago and the spiders and ants are running rampant, so when orkin came by, I thought I was saved. So 3 rolls around and my roommate gets a call from our tech saying he’s running early and if it’s alright if he swung by. So we said absolutely! And he came within the next 30 minutes. Now I should preface by adding that I had asked our salesman if we could get our shed sprayed because it is absolu... read more

Business response:

Good Morning, I apologize for the delay in response. We cannot look up your account by name. Please reach out to our office at 417-771-3910 if you have not already, so we can come to a solution for these issues. I have sent this off to our management team as well.