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855 Westwood Industrial Park Dr, Weldon Spring, MO, 63304, United States
Get directionsHere is the interaction between Orkin rep and home owner via text. Orkin needs to educate staff on client interactions. Hi, this is James with Orkin pest control. I will be at your house in about 5 to 6 minutes to check your termite stations on the outside of the home. Homeowner responded- It would be nice that your company provide a heads up in advance so homeowners can be at property to review bait stations together. We have numerous stations that need new bait. Hasn’t been changed in years. Or reviewed. Thank you ... read more
Business response:
We're sorry to hear about your experience with our representative. Jeff please contact us at (636) 489-2601 to discuss this further.
There was a recluse spider found in my basement. The money I am paying I don't expect to see a spider.
Business response:
Your concerns are noted. Please feel free to reach out to us at (636) 489-2601 to discuss this further. Thank you.
Horrrible you were suppose to be at my house Friday September 6 after 12not on Tuesday. This has been going on since Thursday August 29 when Bob came at wrong time A supervisor was supposed to call me back never did . I called Landon on Friday afternoon after I had a snake in my house. Explained how no one called me back. He made the appointment for 9/6/24 . Said he have someone call me back. Someone did Saturday said he have two people out Friday. And of course the showed up today. No one has returned my phone call today w... read more
Business response:
Hello Kathy If you’re open to discussing your experience further, please call us at (636) 489-2601. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
He didn’t spay all the rooms.he missed a lot of spots. I have to ask him to spray. He sprayed random places and left. I am still having an issue it will never be solved if he will keep spraying like this. I am paying full price and not getting a full service. Not happy with this company at all.
Business response:
We are sorry to hear about your experience with our service. Your feedback is important to us, and we will do everything we can to address your concerns and provide a satisfactory solution. Please contact us at (636) 489-2601 so we can discuss your issue further.
Orkin has a 4.8 star rating with 4,126 reviews.
Orkin is open now. It is open 24/7.