This profile has been claimed by the business owner or representative.
Orkin
- Pest Control
- Weldon Spring, MO
About this business
Location details
855 Westwood Industrial Park Dr, Weldon Spring, MO, 63304, United States
Get directions
So i never leave reviews, and this review is strictly on the worker Mike- only because i just had my house sprayed so i can’t attest to bug issue just yet but I'm sure it will be great according to what Mike informed me of. He was polite, kind and friendly with my children and talkative. Some people just come and get the job done and don’t bother being friendly and i appreciated that about him. He was thorough and explained. Hope to have him again at our next appointment.
Business response:
We genuinely admire your kind words about Mike. Thank you for sharing your experience with us.
Service man was polite very knowledgeable and accommodating!
Business response:
We're overjoyed to hear that our service man was polite, knowledgeable, and accommodating! Thank you for your positive experience with Orkin.
Robert was on time and very thorough. Since it was the first visit, I can’t yet say if the treatment worked or not. Office staff were helpful and responsive. A bit pricey overall for a former client of 20 years.
Business response:
Your concerns are noted regarding the pricing, Egle. We strive to provide the best service possible and appreciate your feedback. Thank you for choosing Orkin.
It was great he was very friendly it was very efficient.
Business response:
Your feedback is incredibly valuable. We're glad to hear that our technician was friendly and efficient during your service. Thank you for choosing Orkin.
I was concerned about bed bugs after traveling. Though I never saw one in my house I had several unknown bites. One’s mind can go to all sorts of scenarios thanks to the internet. Upon my return home i scheduled an inspection. William was gracious and very professional with my many questions. Fortunately he did not find any bed bugs and my peace of mind is restored. He knew what he was looking for; I didn’t. I felt confident in his appraisal. I also now recognize the need to alter my return-home travel routine to avoid int... read more
Business response:
Thank you for your wonderful feedback, Janice. We greatly appreciate your trust in Orkin and are glad we could provide you with peace of mind. Don't hesitate to reach out if you ever need our services again.
Your customer service sucks! I have no intention of renewing with your company.
Business response:
Hello Betty, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (636) 489-2601 to determine how we can provide you with a solution that makes you smile. At Orkin, we value our customers opinions and would like to thank you for bringing this to our attention.
Here is the interaction between Orkin rep and home owner via text. Orkin needs to educate staff on client interactions. Hi, this is James with Orkin pest control. I will be at your house in about 5 to 6 minutes to check your termite stations on the outside of the home. Homeowner responded- It would be nice that your company provide a heads up in advance so homeowners can be at property to review bait stations together. We have numerous stations that need new bait. Hasn’t been changed in years. Or reviewed. Thank you ... read more
Business response:
We're sorry to hear about your experience with our representative. Jeff please contact us at (636) 489-2601 to discuss this further.
There was a recluse spider found in my basement. The money I am paying I don't expect to see a spider.
Business response:
Your concerns are noted. Please feel free to reach out to us at (636) 489-2601 to discuss this further. Thank you.
Horrrible you were suppose to be at my house Friday September 6 after 12not on Tuesday. This has been going on since Thursday August 29 when Bob came at wrong time A supervisor was supposed to call me back never did . I called Landon on Friday afternoon after I had a snake in my house. Explained how no one called me back. He made the appointment for 9/6/24 . Said he have someone call me back. Someone did Saturday said he have two people out Friday. And of course the showed up today. No one has returned my phone call today w... read more
Business response:
Hello Kathy If you’re open to discussing your experience further, please call us at (636) 489-2601. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.8 star rating with 4,174 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.