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Orkin
- Pest Control
- Weldon Spring, MO
About this business
Location details
855 Westwood Industrial Park Dr, Weldon Spring, MO, 63304, United States
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I was concerned about bed bugs after traveling. Though I never saw one in my house I had several unknown bites. One’s mind can go to all sorts of scenarios thanks to the internet. Upon my return home i scheduled an inspection. William was gracious and very professional with my many questions. Fortunately he did not find any bed bugs and my peace of mind is restored. He knew what he was looking for; I didn’t. I felt confident in his appraisal. I also now recognize the need to alter my return-home travel routine to avoid int... read more
Business response:
Thank you for your wonderful feedback, Janice. We greatly appreciate your trust in Orkin and are glad we could provide you with peace of mind. Don't hesitate to reach out if you ever need our services again.
Here is the interaction between Orkin rep and home owner via text. Orkin needs to educate staff on client interactions. Hi, this is James with Orkin pest control. I will be at your house in about 5 to 6 minutes to check your termite stations on the outside of the home. Homeowner responded- It would be nice that your company provide a heads up in advance so homeowners can be at property to review bait stations together. We have numerous stations that need new bait. Hasn’t been changed in years. Or reviewed. Thank you ... read more
Business response:
We're sorry to hear about your experience with our representative. Jeff please contact us at (636) 489-2601 to discuss this further.
There was a recluse spider found in my basement. The money I am paying I don't expect to see a spider.
Business response:
Your concerns are noted. Please feel free to reach out to us at (636) 489-2601 to discuss this further. Thank you.
Horrrible you were suppose to be at my house Friday September 6 after 12not on Tuesday. This has been going on since Thursday August 29 when Bob came at wrong time A supervisor was supposed to call me back never did . I called Landon on Friday afternoon after I had a snake in my house. Explained how no one called me back. He made the appointment for 9/6/24 . Said he have someone call me back. Someone did Saturday said he have two people out Friday. And of course the showed up today. No one has returned my phone call today w... read more
Business response:
Hello Kathy If you’re open to discussing your experience further, please call us at (636) 489-2601. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
He didn’t spay all the rooms.he missed a lot of spots. I have to ask him to spray. He sprayed random places and left. I am still having an issue it will never be solved if he will keep spraying like this. I am paying full price and not getting a full service. Not happy with this company at all.
Business response:
We are sorry to hear about your experience with our service. Your feedback is important to us, and we will do everything we can to address your concerns and provide a satisfactory solution. Please contact us at (636) 489-2601 so we can discuss your issue further.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.8 star rating with 4,145 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.