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1050 Lee Road, Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Brian was efficient and knowledgeable when it came to my Jetta. He explained everything thoroughly. He instilled trust in me that things would be taken care of. I need to return next week for another issue. Brian has already taken care of providing me with a rental car. I appreciate having a nice area to wait & the way other employees are friendly while Im at the dealership
Business response:
Thank you for the wonderful feedback about Brian and our service team! We're thrilled you felt confident in our work on your Jetta and that we could arrange your rental car for next week's visit. Your kind words about our waiting area and friendly staff mean a lot to us. We look forward to seeing you again next week!
Very professional from sales to finance. Will definitely recommend to friends and family. Excellent facility.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with both our sales and finance teams. Your recommendation to friends and family means the world to us. We truly appreciate you taking the time to share your experience!
Quick oil change but long wait to get started The experience to begin was a slow start but once my vehicle was taken the assessment and oil change was speedy
Business response:
Thank you for sharing your experience with us. We understand that waiting to get started can feel lengthy, and we appreciate your patience during that initial period. It's wonderful to hear that once your vehicle was brought in, our team was able to complete the assessment and oil change efficiently. We value your feedback about the service process and are pleased that the technical work met your expectations for speed and quality. Your experience helps us continue to focus on providing thorough and prompt automotive care.
Arthur was kind, patient, diligent, and helpful. He found the best way to help me in my situation and went above and beyond by helping me move my car seat and stroller to the loaned car and back, I have a 3 month old baby and I really appreciated everything he did for us.
Business response:
We genuinely admire your thoughtful review and are thrilled that you had such a wonderful experience with our team. It's heartwarming to hear how Arthur's kindness and patience made a difference during your visit. We understand that managing transportation with a young baby presents unique challenges, and we're delighted that Arthur recognized your needs and provided the extra assistance with transferring your car seat and stroller. His dedication to going the extra mile truly reflects our commitment to caring for families i... read more
He is very attentive, explains everything in detail and is very patient. He provides excellent service that makes me feel confident of the decisions I make.
Business response:
Your feedback is incredibly valuable to us at Orlando VW North. We're delighted to hear about your positive experience with our team member who demonstrated such care and thoroughness. It means so much to know that the detailed explanations and patient approach helped build your confidence throughout the process. Providing exceptional service that makes our customers feel supported in their decisions is exactly what we strive for. Thank you for recognizing the attentive service you received - your experience reflects our com... read more
Arrived for my scheduled appt. Brian, my usual advisor wasnt there that day. Mark was covering for him but he was super busy and another advisor got the process rolling for me. I was have having an oil change and transmission flush done. Mark called when the car was ready for pick up. He helped with the Sunbit payment. My car was clean and washed when I picked her up.
Business response:
Thank you for your wonderful feedback about your recent service appointment with us at Orlando VW North. We understand that schedule changes can happen, and we're pleased to hear that our team worked seamlessly to take care of you when your regular advisor wasn't available. It's great to know that Mark and our other advisors stepped in to ensure your oil change and transmission flush went smoothly. We're especially happy that the Sunbit payment process was handled with care and that you found your vehicle clean and freshly w... read more
James took good care of me and my vehicle and also arranged drop off/pick up with shuttle driver.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful that you received excellent care for both yourself and your vehicle, and we're pleased that our shuttle service made the process convenient for you. Your feedback highlights the quality service we strive to provide every day at Orlando VW North. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
They were fast this time and kept me informed about the service of my car-
Business response:
We genuinely admire your feedback about the efficient service you received. It's wonderful to hear that our team provided quick turnaround times while maintaining clear communication throughout your vehicle's service process. Your experience reflects our commitment to delivering reliable automotive care with transparency. We truly value customers like you who take the time to share their positive experiences at Orlando VW North.
Outstanding services, best dilership for VW maintenance. Very professional and knowledge doing their job.They provided outstanding service.
Business response:
We are grateful for your wonderful feedback about your experience with our Volkswagen maintenance services. Your recognition of our team's professionalism and expertise means so much to us at Orlando VW North. We take great pride in delivering the high-quality service that VW owners deserve, and knowing that we've earned your trust as your preferred dealership truly makes our day. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of excellence.
Orlando VW North has a 4.5 star rating with 4,555 reviews.
Orlando VW North is open now. It will close at 8:00 p.m.