Ousborne & Keller, DDS, PA | Dentists at 21 West Road - Towson MD - Reviews - Photos - Phone Number
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Ousborne & Keller, DDS, PA

4.9
662 reviews
(Dentists)
 21 West Road, Suite 104, Towson, MD 21204US

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(410) 828-1177

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5on Google, Jul 06, 2017
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5on Google, Jul 06, 2017
If only all dental practises were as professional, caring and such a pleasure to deal with. We have been happy patients for over 30 years. Even though we now live over 40 miles away, we would make the trip to see Dr. Keller regardless of the distance. more »
Business Response:
Thank you Dave, We always look forward to seeing you, your Wife and her Mother. We are honored that you make the more than an hour trip to allow us to take care of everyone!
5on BirdEye, Jul 05, 2017
Highly trained, professional. The best! more »
Business Response:
Thank you Jenni, We look forward to seeing your whole family one day...... all of your children!
5on Google, Jul 03, 2017
This is truly a 5-Star practice. The level of professional proficiency is second to none; the facility is equipped with cutting-edge technology and the inter-personal skills are superb. more »
Business Response:
Thank you Reverend, We always enjoy seeing you!
5on Facebook, Jul 03, 2017
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Business Response:
Thank you Anna for the 5 Star vote! we hope you enjoy that beautiful smile!
5on BirdEye, Jun 30, 2017
I was warmly welcomed by a. beautiful lady dental assistant to Dr. Ousborne's office. Dr. Ousborne explained clearly in full detail the pros and cons of my options for my dental implant. He answered all my queries and made me confident that the results will be great. He also exhibited some compassion to my financial needs and gave me some professional discount and suggested some alternatives to ease payments.
Amy was very polite and cordial in discussing the financial aspects of the procedure. They were all very professional.
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Business Response:
Thank you Chuck, We are glad you made the decision to see us and hope its for many years to come!
5on BirdEye, Jun 29, 2017
Wonderful care all the time. more »
Business Response:
Thank you Dr. R, We always enjoy seeing you and appreciate you making the trip to see us! It shows that you have confidence in our Practice. We are honored!
5on Google, Jun 27, 2017
I had a dental emergency over the weekend and I was seen immediately the following Monday morning and the problem was eliminated that day. This is the kind of excellent attention that I have come to expect from Ousborne & Keller, PA , and why I have been a loyal patient of theirs for 50 years! more »
Business Response:
Always a pleasure to take care of you and your wife!!
5on Google, Jun 27, 2017
Thanks to these guys I can eat again! Quality work and service. more »
Business Response:
Thank you Arthur, We're happy to take care of you and your dental needs! Also glad to hear you can eat again!!
5on Google, Jun 24, 2017
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5on Google, Jun 24, 2017
My experience at this office was definitely 5 star. The staff there were very professional and some of the kindest people I've ever met. I will certainly use them again. I absolutely loved my experience! I am very big on customer service and they exceeded my expectations. more »
Business Response:
Reginald, Thank you for leaving feedback about your visit. We're glad you got to experience Ousborne and Keller first hand. Best Wishes on your Wedding Day!
5on Google, Jun 24, 2017
Very professional, courteous, and work well done. more »
Business Response:
Dawn, As always it was very nice to see you and thank you for sharing Grand baby pics!!
5on Facebook, Jun 23, 2017
A friend referred me. I was "white knuckled" when it came to the dentist. I became their patient "way back when". They provide wonderful care and treat you with respect and friendship. I would not go anywhere else. more »
Business Response:
Julie, So glad you're no longer "white knuckled". We enjoy seeing you and your kind words. Can you believe it's been nearly 15 yrs since your first visit? Thanks for the Trust!
5on BirdEye, Jun 21, 2017
They are the best! more »
Business Response:
Thank you Barry, As always we enjoy treating you and your entire extended family!
5on Google, Jun 21, 2017
Quintessentially professional from their greeting, all services, office appearance, and follow-up! You could not ask for a better experience from a Dentist professional. more »
Business Response:
Thank you Dorothy, You're a class act and we feel privileged to be thought of so highly. We look forward to many more years.
5on BirdEye, Jun 19, 2017
Exceptional service over and beyond expectations. Ousborne and Keller like family. They care about everyone needs. more »
Business Response:
Rosemary, you are the Best! We appreciate your sentiments and look forward to seeing you always.
5on Google, Jun 18, 2017
Great service. Pleasant office. Top notch dentistry. more »
Business Response:
Thank you so much for your confidence and kind sentiments, We are honored to treat your whole Family!
5on Google, Jun 15, 2017
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Business Response:
Thank you Cindy!!
5on Google, Jun 14, 2017
Very nice office. Every one very professional and friendly. DR.OUSBORNE VERY GOOD... I wish I would have found this office 20 years ago. I would have been able to save my teeth rather than going to them now for dentures. I highly recommend them more »
Business Response:
Thank You Rick!! We are so happy you found us also. We look forward to taking care of your smile for at least 20 years!
5on Facebook, Jun 14, 2017
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5on Google, Jun 13, 2017
Dr Ousborne and his team keep me smiling!!! more »
Business Response:
Thank you for your review, We appreciate you taking a few moments to leave your review for others to benefit from!
5on Google, Jun 13, 2017
5 stars - great service and insightful advice! more »
Business Response:
Thank you Robert, We appreciate your feedback. We look forward to taking care of you and your Wife for many years to come!
5on Google, Jun 09, 2017
Always a pleasure at this dentist office the staff is like family and that feeling exudes to the patient's 5 stars ☆☆☆☆☆!!! more »
Business Response:
Thank you Tarik! Always fun to see you and hear what you're up to!
5on BirdEye, Jun 06, 2017
Liz and Dr. Keller make me actually look forward to my hygiene visits. I leave with a mouth that feels "clean as a whistle " with every iota of stain and plaque removed from my teeth. All staff members are both professional and personable. I feel exceedingly well-served by my dental hygiene team. more »
Business Response:
Lisa, As always We look forward to seeing you!
5on Google, Jun 06, 2017
Felt cared for antid hygienst was very gentle and concerned about my comfort more »
Business Response:
Barbara, We enjoy seeing you in the office. You've been a loyal and cherished Patient for almost 30 years!!
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21 West Road, Suite 104, Towson, MD 21204
Dentists
Today 8:00 am - 5:00 pm

About

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A TRUE FIVE STAR TOWSON DENTAL PRACTICE

TOWSON, MD DENTIST

THE PRACTICE OF DRS. ALBERT L. OUSBORNE, THOMAS C. KELLER AND PATRICK L. OUSBORNE

The dental practice of Ousborne and Keller has been exceeding patients’ expectations since 1964. We have earned a reputation for innovative smile care. Our dentists have been featured multiple times in Baltimore Magazine’s article ‘The Best Dentists as chosen by their Peers.’ At Ousborne and Keller, the question is not “how many patients have we treated?” but rather, “have we treated all of our patients in the finest way possible?”

There’s a good reason that Baltimore’s elite trust their smiles to Ousborne and Keller. First, forget everything you’ve ever experienced in a dental chair. Put it behind you. Here, you are not just another set of x-rays. Here, you are an individual with personal dental needs and wants to be discovered and fulfilled.

When you enter the office, you don’t have to figure out what to do or where to go. Someone is always there to greet you, offer you a cup of gourmet coffee or a selection of teas and a variety of fresh baked cookies. This concierge-styled approach helps to reinforce our desire for excellence and is undoubtedly, the overriding principle for this 5 star practice of distinction.

TRAINING AND EXPERIENCE…THAT’S A STEP ABOVE

Ousborne and Keller is a specialty practice that concentrates on prosthodontic and restorative care. Our doctors and hygienists have extra training and expertise in the creation of crowns and bridges, implants, esthetic procedures, and preventative continuing care. These services are the foundation for a beautiful smile and the very foundation of our reputation. At Ousborne and Keller, our practice is staffed by two Prosthodontists: Dr. Albert Ousborne, Jr. and Dr. Patrick Ousborne, and one General Dentist: Dr. Thomas Keller. All have exceptional education and extensive experience in cosmetic, crown and bridge, and implant dentistry.

Rest assured that our training never stops. Each year our dentists and clinical staff continue to perfect their talents, taking far more than the standard required hours of continuing education, to keep abreast of the latest, most effective procedures. Additionally, Ousborne and Keller annually host an informative and entertaining dental seminar, inviting our referring partners and colleagues to join us in learning the newest trends and technology as the future of dentistry is discovered.

WORKING AS A TEAM TOWARDS A COMMON GOAL…A MORE HEALTHY PERFECT SMILE

No dentist is an island. Your finest treatment requires teamwork. Creating the perfect smile for you means that we openly share ideas from one practitioner to another. We regularly hold practice meetings to discuss particularly intricate cases to ensure that your teeth, in conjunction with your overall health, receive the best possible care.
Furthermore, because of our commitment to our profession, we insist on the latest techniques and materials available. Our array of dental technology include such innovations as Intraoral cameras to offer an up-close look at your mouth, iTero™ digital impressions for crown and bridgework, Cerec for digital same visit, all ceramic crowns, Velscope for annual oral cancer screenings and Diagnodent Laserfor the early detection of cavities.

We have a team of three highly trained registered and certified dental hygienists talented in maintaining your healthy smile. We routinely perform oral cancer screenings, periodontal gum disease detection and blood pressure monitoring. At every hygiene visit, the hygienists check for disorders that affect your head, neck and mouth such as tooth decay, broken or fractured teeth and/or fillings, as well as gum diseases, which include gingivitis and oral cancers. It is important to us that you have regular dental examinations to ensure there are not any progressive problems that might lead to discomfort, expense, or tooth loss.

The exceptional Dental Assistants are proficient in answering any questions you may have regarding your dental treatment. They also attend annual continuing education seminars held by certified dental organizations, and are motivated to make your dental experience comfortable, pleasant, and even fun.

Our professional Treatment Coordinators are ready to help you with scheduling an appointment and answering any concerns. Although our practice does not directly participate with any dental insurance plans, we will, as a courtesy, assist you in submitting your claim to receive your maximum insurance benefits.

Every member of our staff annually completes national cognitive and skills evaluations in accordance with the curriculum of the American Heart Association for the Basic Life Support (BLS) for Healthcare Providers (ACPR and AED) program. This includes proficiency in the use of a cardiac defibrillator. The Doctors and clinical staff take additional annual classes in OSHA infection control and Medical Emergency Preparedness, as well as participating in the P.A.N.D.A. program (Prevent Abuse & Neglect through Dental Awareness).

At Ousborne & Keller, you can rest assured that every member of our staff understands the importance of personalized dental care and carefully adheres to the profession’s highest standards to achieve the ultimate results possible for each patient’s functional and aesthetic needs.

The only way to truly appreciate the kind of personalized care offered exclusively by Ousborne & Keller is to call (410) 828-1177 or email info@ousborneandkeller.com and schedule an appointment. Once you do, you’ll wonder why you didn’t do it sooner
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7 reviews with no rating
4.9
662 reviews

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