Pacific Coast Post Acute

Laura V. 

on Yelp

7 years ago

We had to put our mother in PCPA for physical therapy and at first we were apprehensive. But things to consider are: No convalescent hospital on earth is pleasant to be a patient in and visitor to (realistically), working in one is a stressful job that takes patience and dedication, being surrounded by ill people with various health problems is hard to expose yourself to. That said, my mom has been in this treatment center going on 2 weeks and seems to be getting the care she desperately needs. I feel like the staff makes b... read more

Dale E. 

on Yelp

8 years ago

We recently placed our 93 year old mother in Pacific Coast. And she was a handful the first few days. The staff was extremely patient and caring. We were kept fully informed and we were welcomed every time we visited. Whether it is the admin/case management staff or the person delivering meals everyone seems to take a personal intrest in the residents. They have consistently met our mother's and our needs. All we can say is "well done, Pacific Coast and thank you." 

Christine M. 

on Yelp

13 years ago

My father was discharged to Kindred Pacific Care directly from the hospital, and the staff made a difficult transition as good as it could have been, during a very stressful time for my dad and our family. The personal care has been excellent, and many small kindnesses to my dad have helped his morale. A plus for him was that he's a modest man and very much prefers to have his personal care done by a male. Kindred has more than the usual percentage of male staff, so my dad's comfort level is increased. He likes the food ... read more

Julia M. 

on Yelp

4 years ago

I forgot to mention. While at Pacific Coast I got a horrible that put me back in the hospital for 8 days. Then they lied to me and said no patient had Covid, when in fact that was a lie. They had several with Covid. Thinking of lawsuit due to infection and poor living conditions. 

Liz S. 

on Yelp

4 years ago

My father was transferred there from the hospital to recuperate from an injury. Food is mediocre at best. On his second, one of the late afternoon nurses started yelling at my mom for no apparent reason. Awful customer service and lack of empathy from the nurses towards the patients that have to stay there. As we were leaving a patient was being yelled at by one of the nursing staff. 

Ann A. 

on Yelp

4 years ago

Inconsistent care, staff clueless most of the time and they don't follow sensible protocols. My Mom who is a resident at Post Acute spent a few days in the hospital before returning to Post Acute. When she returned every single piece of her clothing in her closet was gone. Staff had no idea where it went. Obviously it was stolen. My Mom was in a hospital gown for a week before I went there and found her without clothes. Again, staff knew nothing about the situation. Nor did they step up and take responsibility. I had to buy ... read more

Lindsay W. 

on Yelp

5 years ago

Disgusting substandard food. Filthy & partially under construction premises. Incompetent, uncaring staff particularly the highly dangerous Dr. Ravin Sharma. I was here 23 hours without receiving ANY Doctors Care, the physical therapy that I came here for, or any edible food whatsoever. I have just had surgery on a shattered ankle and I had to beg for a single Norco for 2.5 hours. This is a medication I take on a daily basis and I don't appreciate having it doled out to me in adequate amounts and I do not feel that I should h... read more

Lupe C. 

on Yelp

6 years ago

MY mom is bedridden and was sent to this facility. After a few weeks, It just gets worse. Takes an average of 15-25 minutes to get an attendant after pushing the button, about 60% of these employees seem very annoyed and with attitude. It seems they over look these patients are their customers, without them they would have a facility to provide income, the most crucial thing is these patients are of need of care, a smile, and genuine attention. It would be interesting if those employees would consider their own family membe... read more

Imelda G. 

on Yelp

14 years ago

I would not recommend this nursing care facility to anyone. We thought that we had made a decision regarding my father's mid-term care - he has Alzheimer's and this is one of the few facilities in the area that has, purportedly, the most comprehensive care. We did not stay long enough to find out. My father was transferred from Memorial Hospital to the facility a few blocks away. The nurse assigned to the Alzheimer's section was rude, didn't answer questions, didn't listen to us when we were explaining my father's leve... read more