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Pacifica Senior Living Union City
- Assisted Living Facilities
- Union City, CA
About this business
Pacifica Senior Living Union City is the perfect place for you or your loved one to retire in Union City, California. Offering Assisted Living and Memory Care services, you can trust that we look after each resident with the warmth and attention of a close-knit family.
Location details
33883 Alvarado-Niles Rd, Union City, CA, 94587, United States
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I would recommend the facility. Mainly based on cost, small size of the memory care unit (=> good level of attention to patients), nice environment, responsive staff. The director of the memory care unit was particularly responsive and helpful. For the cost, we felt that we received very good care.
Business response:
Hi Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
During our toughest times in suddenly trying to find care for our mom, [name removed], very quickly showed us a great option here at Pacifica. She made us comfortable and delivered stress in the process. The entire staff has been so supportive.
Business response:
Hi Avani S, your wonderful feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave praise and kind comments for our Pacifica Senior Living Union City team! Take care, we hope to see you again soon
The staff at Pacifica care truly about the facility and its residents. My loved one is in the memory care unit, and he has been thriving and enjoying his time there. [name removed] has been so helpful, kind and transparent during this whole process and supported our family to ensure the needs were met accordingly. There have been times during visiting that the areas don't appear as clean, but my loved one has been cleaned and well groomed. Staff care deeply and don't hesitate to jump in out of their traditional roles to help... read more
Business response:
Hi Andy, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a great day!
[name removed] is the reason why we went with Pacifica. She was transparent, kind and did her best to make things work for us as she understood our situation for my dad's care. She was flexible and made things easy from the start. She supported us through the move in process and ensured the rooms were to standard. When a curtain was dirty within 24 hours it was replaced. There have been some challenges with communication after my dad moved in, but you can tell the community cares about its residents and goes above and beyond... read more
Business response:
Hi Mike, thank you for taking the time to leave us this positive review for our team at Pacifica Senior Living Union City. We appreciate it and hope to be of service to you again in the future. Take care!
I am very happy with the care my parents are getting at Pacifica. My father has several health issues and he gets excellent attention from the staff. Everyone is very friendly and my parents are extremely comfortable at Pacifica.
Business response:
Thank you for your positive recommendation of Pacifica Senior Living Union City! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
I've lived at Pacifica 4 years and I still enjoy every day.
Business response:
David Q, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Union City. We appreciate your feedback and are thankful that you took the time to leave us this positive review!
The place us a great location - the staff members are great. Breakfast, lunch, & dinner is great. Price is fair. Very clean. Activities are good. Makes you feel at home.
Business response:
Hi Larry S, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Union City.
If I had the mine and could find a good place, I would move out. To make the community better they could hire a good cook. Hire more helpers (shortage appears to be a national problem). Willing to spend some corporate money for activities. Places like this should not be owned by a corporation (its top goal is profit!).
I would give a recommendation based on my experience to date. If a friend asked about my experience, I would give a positive review. We picked this community, because of the price, services, and geographic proximity.
Business response:
Hi, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Frequently asked questions about Pacifica Senior Living Union City
How is Pacifica Senior Living Union City rated?
Pacifica Senior Living Union City has a 4.8 star rating with 302 reviews.
When is Pacifica Senior Living Union City open?
Pacifica Senior Living Union City is open now. It is open 24/7.