Pacifica Senior Living Union City

Felix C 

on AplaceForMom

3 weeks ago

Very impressive site. Personnel are very helpful and courteous with everyone involved. Location is very spacious and clean. Excellent customer service and a good service staff on board. Thank goodness for the customer care and support regarding this situation in finding the right place for our family. 

Jada T 

on AplaceForMom

a month ago

A little shaky on the communicating now that he's there. The sales team didn't skip a beat. [name removed] and [name removed] have been top tier. The nurses are superb in the memory care and the receptionists [name removed] and the super helpful weekend young lady(name starts with a [name removed]). 

Anonymous 

on AplaceForMom

2 months ago

I had a pleasant experience during my respite care there for 2 weeks. The accommodations were excellent for the price of my stay, like a hotel. I had my food delivered to my room because I was still recovering from knee surgery. I had a lot of bathroom assistance and bathing. They dutifully applied cold compress via a machine per doctor's instructions. I had a lot of room for my Physical Therapy . I'm glad the critical time of my recovery was at Alvarado-Niles Senior Living. 

Anonymous 

on AplaceForMom

2 months ago

what we like the most about the community is that they truly cared about residents and ensuring they are safe. Once new management took over you could see improvements immediately 

Anonymous 

on AplaceForMom

3 months ago

Pros: Staff is very friendly. Room size has enough space. Food is very good. They have group movies and exercise which is nice. They were vigilant in keeping an eye on his blood pressure when he had his pacemaker implanted Con's: They could sweep the room more often. At night they are a little slower coming to aid my dad when he needs something but understandable since there are not as many of them at night. 

Anonymous 

on AplaceForMom

5 months ago

Very good caregiving team. I would recommend to others 

Anonymous 

on AplaceForMom

9 months ago

They let my mom bring her cat. Plus they check on her every 2 hours. She is bedbound. They are very patient and understanding 

Anonymous 

on AplaceForMom

a year ago

I would recommend the facility. Mainly based on cost, small size of the memory care unit (=> good level of attention to patients), nice environment, responsive staff. The director of the memory care unit was particularly responsive and helpful. For the cost, we felt that we received very good care. 

Avani S 

on AplaceForMom

a year ago

During our toughest times in suddenly trying to find care for our mom, [name removed], very quickly showed us a great option here at Pacifica. She made us comfortable and delivered stress in the process. The entire staff has been so supportive.