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Palo Verde Spa & Apothecary at Andaz Scottsdale Resort & Bungalows
- Spas
- SCOTTSDALE, AZ
About this business
Location details
6114 N SCOTTSDALE ROAD, SCOTTSDALE, AZ, 85253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 8:30 a.m. to 7:00 p.m. |
the massage therapist was EXCELLENT
Intimate spa with great service.
My son and I had massages and both were well done. Jo did a terrific job on my neck which had become a problem after travelling. One suggestion would be to put a water dispenser in the women's dressing room (and I'm sure in the men's as well). It was inconvenient to have to put on a robe or clothing to get a glass of water because you had to enter the common area.
My daughter and I had back to back Himalayan Salt Stone massages with Joey. She was great! The atmosphere was relaxing, spotless and overall wonder!
Fantastic pampering!! Great massage followed by some time in the steam room! Just what the doctor ordered! I will be back next time I am in Scottsdale.
Everything about Palo Verde was lovely, from the setting to the staff. We will definitely be back next time we stay at the Andaz!
Dated spa that was also very dirty. The showers had missing parts so the water wasn't quite a spray but a hodgepodge. Dirty towels in the shower and in each of the bins from when I arrived at 930 until I left at 430. Stains from coffee or other drink on the counters where you were supposed to freshen up and more stains in the bottoms of the lockers where you are to keep your belongings. Some lockers worked to lock others didn't. Towels were old and frayed on the ends. The pool area is beyond basic and you have to get up to g... read more
Horrible!!! Was told we would have food and beverage service at the pool. Was there for 3 hours no one ever came. Front desk inside spa was not staffed. Each time we wanted a drink we’d come in from pool and wait at least 5 min for spa staff. Had to knock on a staff door to find someone. We ordered drinks was told they’d be delivered to pool. Waited 30 minutes went back inside spa and they were sitting on desk with no one around. Massage was good. If looking for a spa day this isn’t the place.
The massage itself was great. The only problem was the therapist talked the whole time which took away from my relaxing. The massage was also expensive so to not be able to fully relax was disappointing.
Business response:
Hello Ms. Payne, Your detailed feedback is extremely valuable and we appreciate you taking the time to express your concerns. We regret to hear your experience fell short of our standards and we will most certainly use this feedback for coaching and growing opportunities. We’ve reached out to you directly to address this matter. Sincerely, The Palo Verde Spa & Apothecary Management Team
Frequently asked questions about Palo Verde Spa & Apothecary at Andaz Scottsdale Resort & Bungalows
How is Palo Verde Spa & Apothecary at Andaz Scottsdale Resort & Bungalows rated?
Palo Verde Spa & Apothecary at Andaz Scottsdale Resort & Bungalows has a 4.9 star rating with 729 reviews.
When is Palo Verde Spa & Apothecary at Andaz Scottsdale Resort & Bungalows open?
Palo Verde Spa & Apothecary at Andaz Scottsdale Resort & Bungalows is open now. It will close at 7:00 p.m.