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2239 S. Lamar Blvd, Austin, TX, 78704, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
We took our not so friendly in office settings cat this weekend, they were very calming and respectful of a very hostile cat. They brought out some cat proof long gloves and gently examined her the best they could and prescribed us what was needed. Very happy with our experience and especially Dr. Parker, she has great bedside manner especially while under attack.
Business response:
Hello Ashleigh Wilson, Thank you so much for your review! It is our absolute pleasure to provide you with a pleasant experience at our hospital. We understand how stressful appointments can be for scared pets and want you to know how honored we are by your trust. We are always here if you need us!
Back in the late 90s I chose AM/PM because they were close to where I lived and were open 24 hours. Neither of those things are true now, but I still believe they provide caring service at a price consistent with other vet clinics. I got a non-emergency appointment in less than two days. Because of Covid, the tech had to come out and get my dog and take her in. Dr. Parker called me and we talked for 25 minutes about every single one of my concerns. Better service than I get from most of my human healthcare providers.
Business response:
Hello Laura Caffrey, We are thrilled to have you as part of the AM/PM Animal Hospital family! Thank you for this wonderful review. Our priority is customer service and unparalleled patient care, and we are ecstatic that we met that mark! We look forward to seeing you next time.
I took my very old and very sick dog in to see if there was anything they could do for her. The entire staff was kind and helpful. Dr Parker was very knowledgeable and frank but also very compassionate, towards me and my pet. She gave me several options and now my little dog is starting to improve. Thank You!
Business response:
Hello Mikeandkathy Thompson, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and unparalleled patient care, and we are ecstatic that we met that mark! People like you really make our job a pleasure. We are happy to hear your little pup is improving, and hope you know we're always here to help!
The only place we will come to!
Business response:
Hello Tina LaBanca, What a sweet compliment! Our staff will really appreciate reading your feedback. We look forward to seeing you next time!
I really appreciate the care and attention my cat, Figaro, received on Christmas Eve Day. All options for care and pricing was discussed upfront with me which gave me the freedom to choose what I could afford in that moment, since I was unable to get him to his regular vet that day. If we ever experience an emergency again, we will definitely bring our animals here.
Business response:
Hello Katie Lucio, Thank you for taking the time to share your feedback with us. Animal medicine is our passion. We will always strive to work as a team with our clients to help ensure the quality of life for their beloved animal companions, and pride ourselves in providing compassionate and quality veterinary care. We understand how difficult these times can be, and want you to know how honored we are by your trust. Receiving a review like this really means a lot to our entire staff, and we hope Figaro is well. Remember, ... read more
I was unable to get my Jackson into his normal vet..he and I were attacked by a pit dog from one of my neighbors...after being turned down at 3 other vets I called AMPM VET. HOSPITAL. they said to bring him in and they would check him out. everyone was very professional and quick to tend to Jackson's wounds...I was very happy with them..and Jackson is on the mend. thank you AMPM
Business response:
Hello Nancy Ironside, Thank you for taking the time to share your feedback with us. Animal medicine is our passion. We pride ourselves in providing compassionate and quality veterinary care, and the importance of being available to people for animal emergencies. We understand how difficult these times can be, and want you to know how honored we are by your trust. Receiving a review like this really means a lot to our entire staff, and we hope Jackson has a speedy recovery. Remember, we’re always here to help!
Courteous and caring staff. Tended to my chihuahua when she needed urgent care even though she was not a client of their's She is now:)
I have been going to AMPM for over 20 years with my variety of furry children-they are caring, efficient, always answer my phone calls and provide me with good information. I am so glad they are in my neighborhood!
I have been taking my Pomeranian here for a couple of years now. Having been through two other vets first, I can confidently say they are above-and-beyond what you typically get. Not only are they super flexible and available with appointments, but everyone who works there is just amazing and really loves animals. We've been through a spay, regular check ups, and an acute issue, and each time it's been handled with care, followed up with, and ended with a happy healthy pup. We love AM/PM!
Parker Animal Care has a 4.6 star rating with 701 reviews.
Parker Animal Care is open now. It will close at 6:00 p.m.