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6991 East Camelback Road, Suite D300, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a great experience with Velocio! Paul was very helpful and informative making everything very easy and seamless. I would recommend Velocio!
Business response:
Hi, Robby. We're on cloud nine thanks to your fantastic review. Your satisfaction is our priority!
Paul and his team were great!
Business response:
Hi, Ericka. Your support means the world to us. Thanks for the great review!
Helped guide me through the whole process
Business response:
Hi, Sarah. It's customers like you that make our job truly rewarding. Thank you for the positive feedback!
Velocio made everything simple and easy for me. They kept me updated with information and answered all my questions.
Business response:
Hi, Jose. We're honored by your review and happy to have provided you with a positive experience!
Pretty satisfying experience for loan on boarding
Business response:
Hi, Srinivas. Thanks for taking the time to share your positive experience. We truly appreciate it!
Easy on line portal to add documents and great communication.
Business response:
Hi, Christine. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Paul Ventrella and John Olson were great to work with. Our situation was a little complex, but they made it happen.
Business response:
Thank you so much for your kind words, Thunder. We really appreciate you taking the time out to share your experience with us. Cheers, Paul Ventrella at Velocio Mortgage LLC | NMLS# 159916
No one seemed to know what was going on. Should have requested all needed documents at the same time instead of asking at random times. I called many times to check progress of loan and I don’t believe our loan was even looked at until 62 hours before closing. Therefore since I was flying in from Missouri it made it very difficult to buy a ticket and make travel arrangements. Also, I did not even get loan approval until I was on the plane coming to Phoenix! At every turn, it seemed there was no accountability.
Paul did not have any communication skill. He did not keep me inform at all. I was the one how have to reach out every time to verify if everything look good in the portal, call him several time and he did not call me back or email me back, he only time he responded was when I cc my realtor and agent from the builder. Paul did not had any curtesy to ask if I had any questions about the prosses. This is not the first or second or third time I purchase a house and have to process a loan but is the first time I have to work wi... read more
Paul Ventrella at Velocio Mortgage L.L.C. has a 4.8 star rating with 69 reviews.
Paul Ventrella at Velocio Mortgage L.L.C. is closed now. It will open tomorrow at 9:00 a.m.