Paul Ventrella at Velocio Mortgage L.L.C.

Yasmin E. 

on Birdeye

8 months ago

Paul did not have any communication skill. He did not keep me inform at all. I was the one how have to reach out every time to verify if everything look good in the portal, call him several time and he did not call me back or email me back, he only time he responded was when I cc my realtor and agent from the builder. Paul did not had any curtesy to ask if I had any questions about the prosses. This is not the first or second or third time I purchase a house and have to process a loan but is the first time I have to work wi... read more

Sandy A. 

on Birdeye

9 months ago

We never received a formal loan approval. We kept being told that underwriting was backed up. As many times as we asked, we had no approval. We found out the loan was approved two days before closing. I have bought many homes and have never experienced not receiving a loan approval thirty days prior to closing. it made the process very stressful. 

Asencion R. 

on Birdeye

11 months ago

They provided excellent service. The process was very smooth and easy. 

Asencion R. 

on Birdeye

11 months ago

Excelente service!! 

Kenny K. 

on Birdeye

2 years ago

Worst mortgage loan experience ever! Pressured into only one loan option, no flexibility offered.