Paul Zbair of Mutual of Omaha Mortgage

Business response:

I'm thrilled to hear that you had such a positive experience with us at Mutual of Omaha Mortgage, Kelly. It was a pleasure working with you and I'm glad I was able to provide you with the information you needed and help you secure a great loan. Your feedback is greatly appreciated and will assist in continuing to improve our services. Let me know if there's anything else I can help you with in the future. 

Business response:

I'm thrilled to hear that you had such a positive experience with us at Mutual of Omaha Mortgage, Kelly. It was a pleasure working with you and I'm glad I was able to provide you with the information you needed and help you secure a great loan. Your feedback is greatly appreciated and will assist in continuing to improve our services. Let me know if there's anything else I can help you with in the future. 

Business response:

Hi Sara, I'm absolutely delighted to hear your positive feedback. Your kind words made my day! I pride myself on being available and providing detailed explanations to all your queries, so it's fantastic to know that I was able to make your home buying process smoother. It's always my top priority to keep your best interests at heart and offer the most helpful and knowledgeable service I can. I'm thrilled to know that I was able to live up to this. Thank you for trusting me and Mutual of Omaha Mortgage with such a major li... read more

Business response:

Hi Joshua, thank you so much for the kind words and 5-star rating! I'm glad to hear that you had a positive experience with me and Mutual of Omaha Mortgage. I strive to make the loan process as clear and straightforward as possible for all of my clients. It was a pleasure working with you and your realtor. I'm here if you need anything else. Have a great day! - Paul Zbair 

Business response:

I'm delighted to hear your positive feedback, Paul! Ensuring clear communication and genuine care is always my priority at CrossCountry Mortgage, LLC, so I'm thrilled that it made a difference in your experience. I'm also glad to know that the speedy process was beneficial for you. Feedback like yours reinforces my commitment to provide excellent service. Looking forward to assisting you in the future. 

Business response:

I'm really glad to hear that you were satisfied with the service, Evan! It was a pleasure to assist you through the entire process and I'm glad that I could reassure you. Thanks for the great rating! Your satisfaction is what makes my job worthwhile. Looking forward to providing you excellent service in the future with Mutual of Omaha Mortgage! - Paul Zbair 

Business response:

I'm really glad to hear that you found our communication effective and helpful during the process, Michael. It's fantastic that you had a positive experience with us at Mutual of Omaha Mortgage. Your satisfaction is my main goal and it's great to know that we achieved that. Thanks for taking the time to give such an excellent rating! Looking forward to assisting you again in the future. - Paul Zbair 

Business response:

I'm thrilled to hear that you found my communication and response time to your satisfaction, Bryan. It was a pleasure assisting you through this process. Your positive feedback is greatly appreciated and I'm delighted that you found your experience with Mutual of Omaha Mortgage a great one. Thank you for the outstanding rating! -Paul Zbair 

Business response:

I'm thrilled to hear that you found my communication and response time to your satisfaction, Bryan. It was a pleasure assisting you through this process. Your positive feedback is greatly appreciated and I'm delighted that you found your experience with Mutual of Omaha Mortgage a great one. Thank you for the outstanding rating! -Paul Zbair