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Pavlov Media
- Internet Service Providers
- Champaign, IL
About this business
Pavlov Media provides High Speed Fiber Internet, video, phone and software solutions to homes, businesses, apartments and communities in 44 states and Canada, and we have been doing it since 1994. In early 2024 we launched our Customers First program with added emphasis on ensuring success at every point of the customer journey. Our goal is to pair up the best high speed fiber in the industry with the best full circle service.
Location details
601 North Country Fair Drive, Champaign, IL, 61821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pavlov did an excellent job locating the damage to their fiberoptic cable caused by a competitor’s underground drilling. Pavlov undertook a huge splicing job to effect repairs. Difficult work done in a timely manor. A company that works to earn Gainesville’s business by delivering great support.
I'm writing to express my sincere appreciation for the technician, Juan, who installed our internet service. He was exceptionally efficient, completing the installation quickly and professionally. What truly stood out was his kindness and mindfulness of my time. He explained everything clearly and was respectful of my schedule. I highly recommend him and the company he represents.
Juan did a great job. He got here early and asked if it was ok to check out yard and asked exactly what the plan was. By the time I got home he had run wire under the sidewalk and around the building to where i wanted it to come in. Long story short it was done a half hour before scheduled time. I had no problem with that. He would have waited for me if necessary
I highly recommend Pavlov based on a recent interaction I had to troubleshoot an issue. Reagan was so kind and patient, and Dan was helpful in resolving my issue. I had Cox prior to switching to Pavlov, and my internet is way more reliable. Thankful for such amazing customer service!
Setting up my service with Pavlov Media has been a great experience. They answered my many questions and had great follow through in setting up the service, scheduling the install, and the actual installation in my house. The saleslady was very patient with me. She had to call me several times (at my request) until I was ready to make the switch. I wish I had gotten her name, so I could compliment her in this review. The installer, Bralyn Wilson, was top-notch. He was very knowledgeable, polite, and efficient in complet... read more
Frequently asked questions about Pavlov Media
How is Pavlov Media rated?
Pavlov Media has a 4.9 star rating with 611 reviews.
When is Pavlov Media open?
Pavlov Media is closed now. It will open on Monday at 8:00 a.m.