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Paw Prints Veterinary Clinic
- Veterinarians
- Westover, WV
About this business
Location details
5900 Nancy D Drive, Westover, WV, 26501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
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My Razzle had a spleenectomy on March 6th which he had recovered from.(They removed his staples & forgot one, how does this happen?, but we got a kit & removed it, his incision healed well with no s/s of infection) I took my dog in for care yesterday because he had not been eating well since Tuesday April 4th, so yesterday April 7th I took him in & his labs showed pancreatitis & mild dehydration, however, he died within 15 minutes of having "only" IV fluids administered, he was only 12 & in good health. I was minutes away & ... read more
Took my dog her to get her nails clipped and they were bleeding. Her nails are easy to tell when to stop. My dog is probably in pain. Never again!!
Business response:
Lucy, we are very sorry to hear about your experience with us and would like to speak with you further. If you could direct message us with the name on the account, your pet’s name and phone number, someone will get back to you right away to discuss this. We could not find an account under this name.
PAW PRINTS - took $132 from me for services for someone else's dogs. I wasn't even in Morgantown and knew nothing of it. They just added it to my bill and will not return my money. Hospital Manager has promised on several occasions to make it right but hasn't yet. Please spread the word to be extra cautious of PAW PRINTS VETERINARY CLINIC! They very well could try to rip you off! SHARE! SHARE! SHARE!
Business response:
Terry, through emails and conversations, we have done our end. If you are having issue with CareCredit please let me know and glad to help resolve.
On Tuesday, Aug 18, I took my 7 month old Lab, Cora, to Paw Prints Veternarian Clinic and told them I thought she had a blockage as she likes to eat everything. She had thrown up the evening before and was very sick that morning. When xrays were inconclusive, they recommended a Gastrointestinal Contrast. Dr. Wilfong explained that is was possible for the barium to push the blockage through (if there was one) and give them a clear picture of what was going on. I, of course agreed, hoping it would help Cora. This was $774. and... read more
I will never walk into this vet clinic again! I had to put my dog down and felt as if we were an inconvenience for everyone there. There was nowhere to sit so I could hold my dog on my lap. They had one cheap wooden stool in the room. He wasn’t placed on the table, but on the cold tile floor with no towel or anything under him. We had to lay on the floor with him as well. After he passed they said they would take care of his body after we left! Absolutely not! I’m not leaving him dead on the floor in the room by himself. I j... read more
Hey new owners, when someone brings their pet in to you for the tearful experience of euthanasia, update your records so you don’t send them a card 7 months later in the mail reminding them that you want to help keep their pet healthy and active and to bring them in for vaccinations/shots
Business response:
Our deepest apologies and sympathies. We will immediately update your file and sincerely apologize for the mistake. If there’s anything we can do please contact the clinic and ask for Justin, (me, new hospital manager)
I had a free voucher to have my cat Neutered, they wanted me to pay $250 for an exam, shots, flea meds etc, now if I have a voucher what makes them think I can afford to pay $250??
Business response:
Carlos: I am reaching out to you via phone. Our staff were not aware that you had a voucher and therefore gave you pricing for an exam, vacs, and the neuter. Voucher clients are not required to undergo all of the usual steps prior to a cat neuter.
Frequently asked questions about Paw Prints Veterinary Clinic
How is Paw Prints Veterinary Clinic rated?
Paw Prints Veterinary Clinic has a 4.5 star rating with 1,063 reviews.
When is Paw Prints Veterinary Clinic open?
Paw Prints Veterinary Clinic is closed now. It will open at 7:30 a.m.