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Pediatric Associates Boynton East
- Pediatricians
- Boynton Beach, FL
About this business
Location details
379 North Congress Ave, Boynton Beach, FL, 33426, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
My family was dismissed from this office without any details. I received a bill on 12/26/23 and paid 50% of it online the following day. My husband took our son to their office on 12/28/23 for an annual exam. The staff member checking him in told my husband the balance in front of other people. He stated he wasn't paying the full amount at that time and told them I paid half of it already. The staff member said my son wouldn't be seen by the doctor unless he paid the balance in full. Apparently their billing system doesn't u... read more
Probably the worst pediatrician in the south Florida area. They used to be caring and used to try to help sick children. Now they out source all calls to India or somewhere in Asia or the Middle East and they don't even try to help kids get seen. I called over 4 times to get an appointment and each time, they don't have an available appointment. The purpose of a pediatric doctor is to be able to help kids who cannot always articulate their problems. Parents please AVOID THIS OFFICE AT ALL COSTS!!! They will avoid caring fo... read more
Business response:
Juselle D., we apologize for not meeting your expectations. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you.
I came into their office with my child very sick. She had a fever and gastroenteritis and simply needed an Rx for zofran to stop the vomiting as she was getting extremely dehydrated. After spending over an hour on hold I came into the office. The front office staff was rude and told me the earliest I could be seen would be the next day. What is the point of having a pediatrician if you can only see them for well visits? After telling me my only option was to go to an ER, I asked for advice on what hospital has a pediatric ER... read more
Business response:
Sloaney, apologies can often mean little when you experience a negative situation, but please know our first priority is the health and happiness of our patients. Please give us a call at 954-315-5770 or send an email to customerservice@pediatricassociates.com so we can have a better understanding of your experience. Thank you.
This place is horribly unorganized and unprofessional. The past three times I've been, i showed up 10-20 minutes before my appointment then wait....and wait....and wait. Just today, I was told my appointment was canceled even though someone from their booking office scheduled the appointment. I even have a f*cking text confirmation!!! If you want subpar healthcare and have time to wait, come on by.
Business response:
David, we appreciate your feedback and would like to discuss your experience. Please contact us at your convenience at 954-315-5770 or customerservice@pediatricassociates.com.
For the amount of time you're on hold (1 hour) you have a better chance just going to the ER if you have an emergency. Ridiculous hold time, Poot timely verifying insurance god for if you need to reschedule, expect a month out!
Business response:
Dianna, we are sorry to hear your frustrations with our practice. We understand that our phone wait times can be daunting at times. Please know you can always schedule your appointments via patient portal. You can also contact us at customerservice@pediatricassociates.com any time you have any questions or concerns.
NEVER AGAIN will I ever take my daughter here. Today, I called the office and was on hold for 10 minutes. Decided to drive there with my daughter who had a medium size gash on her chin from falling at her daycare. The girls at the front told me the soonest ANY of the pediatricians could see her was 3:30 pm! I said, "Umm, this is a bit of an emergency and to that, they responded that we could bring her back at 1:30 pm because "that's when we start back up again." Was it lunchtime already??? It was only 11am!!! I saw a number ... read more
Business response:
Please contact us at 954-315-5770 or customerservice@pediatricassociates.com so we can further investigate the happenings of your experience. Hope to hear from you soon.
My Son was turned away today by the Office Manager because he was sick! I have a 4-month-year-old son who has been a patent of This office since he was born. On Sunday, August 9th, 2020 or son starting have several symptoms that were concerning to us. We utilized the companies virtual doctor visit 2 times and they both advised if he got worse in the morning we should to him to the office (Boynton Beach east) and see one of the pediatricians on duty. Of course in the morning my sons condition got worse so we went straight... read more
The nurses and office staff there are very sweet and helpful. They always take their time and explain in detail. I have no issues with the wait time. My low rating is due to poor service from the doctors. I feel like the doctors are always rushed and do not listen to the parents. I know that I do not have the same background and education as them, but I am a mother and I know my child. If I'm telling you that I've been noticing something abnormal, please take the time to listen or at least pretend to listen. They do not ev... read more
Business response:
Our office team is committed to providing excellent patient care. We take all comments seriously and would like the opportunity to speak with you. Please give us a call at 954-967-6400 or send an email to cliniciancustomerservice@pediatricassociates.com at your earliest convenience. Thank you.
Avoid Dr. letsky at all cost as I sit in the ICU with my daughter I wish I had somebody giving me the warning I'm giving you her incompetence is unmeasurable a, her lack of compassion is appalling she's only in this for the money run as fast as you can
Frequently asked questions about Pediatric Associates Boynton East
How is Pediatric Associates Boynton East rated?
Pediatric Associates Boynton East has a 4.3 star rating with 1,350 reviews.
When is Pediatric Associates Boynton East open?
Pediatric Associates Boynton East is closed now. It will open at 12:00 p.m.