Pediatric Associates - Royal Palm Beach

Mike L. 

on Yelp

2 years ago

We schedule an appointment for my daughter. The guy on the phone says he has a 6p appoint available. He does not mention that this is an additional cost. I could have booked this any day needed. I arrive to the appointment and they tell us about the fee. We told the girl at the desk that's not right as we were not told about this. We said just cancel the appointment and we will schedule a different time. She tells us then we are going to Bill you a $150 cancelation fee. What kind of shady practices are going on at this orga... read more

Jules K. 

on Yelp

3 years ago

Pediatric Associates at RPB is a BUTCHER SHOP. I took my daughter to have a staple removed from her head, and they didn't offer any oral painkillers and claimed they don't have lidocaine gel to numb the area before it took two doctors to pry it out. So not only butchers, but incompetent ones. A pediatric office with no pain relief? They said if I wanted pain relief, I would have to take her to the emergency room. Never going there again, and neither should you. 

Juselle D. 

on Yelp

4 years ago

Probably the worst pediatrician in the south Florida area. They used to be caring and used to try to help sick children. Now they out source all calls to India or somewhere in Asia or the Middle East and they don't even try to help kids get seen. I called over 4 times to get an appointment and each time, they don't have an available appointment. The purpose of a pediatric doctor is to be able to help kids who cannot always articulate their problems. Parents please AVOID THIS OFFICE AT ALL COSTS!!! They will avoid caring fo... read more

Keelarr B. 

on Yelp

4 years ago

My son is on the spectrum, he has issues with wearing the mask due to his motor Tourette's syndrome. It has caused him considerable issues with both rashes and anxiety. At our last visit the office staff, receptionist demanded we wear masks even though the CDC has listed Palmn Beach County as green or low risk and their recommendations are to wear one if you want to. When I told her it was a problem, she insisted that we wear them and when I asked my son if he wanted to in front of her he said no and started to get upset. I ... read more

yulima e. 

on Yelp

5 years ago

I feel so disrespected by this place's customer service. My daughter is sick so I called to make an appointment. When I called, I was asked if I wanted to be called back because they had a waiting time of 57 min so I agreed. A woman called back two hours later, she asked the child's information, my name, and the insurance to verify the information, and she put me on hold for 20 min and then the call got disconnected. I called again and is now telling me that there a waiting time of 54 min. This is unbelievable, they charg... read more

Maya H. 

on Yelp

6 years ago

I have been using them for 15 years. My daughter is very sick. I called over 48 hours ago and have yet to hear back. I was on hold for 45 min, was told I'd receive a callback and nothing. I hate feeling like just a number 

Jonathan R. 

on Yelp

6 years ago

Very crowed and over booked. Not a place for a sick toddler to be. They are double and even triple booking appointment times to increase visits and profits. Was standing room only today and after 30 mins of waiting next to kids that never cover their mouths, I had to haul my kid out of their. Terrible experience for a parent. Had a booked appointment and they could care less. 

Angy B. 

on Yelp

7 years ago

I have been coming to pediatric associates for 10 years. Never have I had a problem with them until today. I made an appointment for my son to see the doctor in the morning at 11:10. I showed up at 11 signed In and asked ease for first available since my sons ear was hurting. Sat there for 30 minutes and started noticing that 6 people went before me including some who came after me i was like ok let's see what happens and again someone who came after me was called. I got up and asked what's going on. At this point its 45 min... read more

Stephan A. 

on Yelp

7 years ago

Waited over 2 hours to see get called In room then a other 30 minutes ended up walking out my son was not behaving . We were last ones in the building just had us waiting for no reason . At least 6 people were called before us and were out of Building . We asked why so log kept saying we'd be next and it was a lie . Also not friendly at all never going There again we moved from Port St. Lucie office and they were so much better friendly and quick